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August 2024 by William Stotts
Always find the staff so friendly and helpful! Like seeing old friends when you walk in the store.
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August 2024 by Kani Marine
Easy to get whatever you need done. Brenda was very friendly and helpful. Will definitely come back to this store for all my needs.
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August 2024 by Ryan D
The two women who were working there were extremely efficient and time conscious. They were also very customer focused and provided as much detail as customers needed to ensure everything was done correctly, efficiently, and as affordable as possible!
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August 2024 by Jonathan Berman
Whenever on the road UPS is my mailroom worldwide to send gifts to the grandkids. Was visiting Pigeon Forge and had gifts for grandkids in Wisconsin and New Mexico that I boxed up. Stopped in and paid attention (as I know each UPS is individually owned) as I review every UPS I have visited. Not only was service tops - no waiting, pleasant and knowledgeable staff, my account called up by my phone numer even though it was my first time here - a special shout out to Megan who handled all efficiently and pleasantly (including a new address for the family that moved plus some extra insurance). All in all top quality mail service in Pigeon Forge and grandkids gifts are safely on their way. C-Suite take notice of your great assets, Megan AND her pleasant colleagues Desi, Vicki, and Holly. They deserve a citation and bonus, they are a reason you carry on the high UPS standards. If you need shipping here, GO!!!
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August 2024 by Ben Johnson
Desi gave me expert advice and solid attention and patience as I coped with trying to get an email sent to have a simple report printed for a business meeting.
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July 2024 by Rita King
Cameo is always polite, friendly and helpful. Highly recommend this UPS store!!
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July 2024 by Arpit Patel
They do both personal and commercial work for me. Today, I had to call looking for a receipt from months ago and they did everything possible to help me. They've always treated anything I ship with care and have been great about picking up items for my hotel guests that forget something.
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July 2024 by Will Maslink
Staff was really helpful and the manager was awesome. Great group of people.
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July 2024 by Morgan Harler
Tara was incredibly helpful and kind! I was so worried about getting my brother very important belongings he left behind on a family vacation, and she was able to safely pack them for me and explain all of my shipping options. A hassle free experience and will be returning to this location for all of my shipping needs!
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July 2024 by Chat Tey
Very good service 10/10
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June 2024 by Deanna Settle
I thought I had left a response. The staff was great, greeted as I walked in, Tara was wonderful, very knowledgeable and helpful. Store was very organized and clean. Fantastic store and staff !!
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June 2024 by Eliphete Celestin
Cause Tara is gentle, kind and makes people feel comfortable at the the store...
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June 2024 by Beth Hedges
Helpful staff
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June 2024 by Amber Ogle
Brenda and Tara were awesome! I had a package that got marked with the wrong tracking number from Saturday due to an employee not printing out the correct return slip. And Brenda made sure that my package got corrected before it got sent out and Tara helped with the finalization of the details. And they were super duper nice!
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May 2024 by Morgan Mooneyham
Brenda M at this store was amazing and had the best customer service!
