Transmission Repair near Pigeon Forge, TN

“Mark was a blessing for us on our anniversary trip. My truck was misfiring coming down the mtn. I call Eagle One and let him know what is happening and he tells me to bring it in next day at 8a. They had Hank(my truck) in and out within two hours! Mark spoke positively with Hanks issue and communicated with me with ease and reassurance. Eagle one saved our anniversary trip. Me, Hank, and my husband thank yall. God bless yall.”

“This past weekend was rod run weekend in Pigeon Forge. Every April n Sept we go to this event. It's a VERY busy time with all motels booked out, no where to park, setting in traffic FOR HOURS just to get down 1 side of the parkway. The motel we were staying in had told me at check in that we could park in parking deck or beside the motel in parking lot. I don't know if I misunderstood or he told me wrong... Either way, there was a restaurant next door to motel. Good thing we were headed out to get into the swimming pool caz I seen the snatch tow truck backed up to my vehicle fixing to tow it Saturday afternoon. I went straight to the parking lot n asked what was wrong n he said the restaurant called wanting the truck towed off it's property! I said, oh no! Please don't tow me. I thought I could park there ... Long story short, the wrecker guy was super friendly and very understanding n he let me move it. He didn't charge me anything either. Some people may say, well he didn't tow ur truck so why would he charge u? It's simple, they have to make money for their time and service call out there. He didn't! I was very appreciative! Super nice and friendly! Thank u much! I have a pic of him backed up to the truck but don't know how to post it under reviews. I would have been devastated had it gotten towed. It was my son truck who just recently passed. Anyways, thanks again! ? Charlene

**UPDATE - I figured out how to post my pic. Lol**”

“While traveling to the Gatlinburg area for an extended weekend vacation, we had car trouble just as we arrived at our mountain rental. I called Thomas Auto the next morning and they worked us into their schedule so that our car could be repaired and ready for the ride back home to New York. They did not take advantage of your situation and the repairs were done quickly and at a very reasonable cost. If I lived in the area they would be my auto repair center choice. Great job Thomas Auto Service, a job well done!”

“Called three different places and he was the only one to answer. Very kind and professional! Excellent communication and extremely fast! Thank you for putting our minds at ease❤️”

“Would recommend over any other shop. Called and scheduled an appointment to have injectors installed in a 24v. Owner pulled my injectors and took one look at them and told me what was wrong with them, and then installed new injectors all in about 2.5 hours. Also told me to replace a few wearing items on my truck without trying to sell me anything. Shops like this are rare and worth every penny of what you will spend and the time you’ll have to wait for an appointment.”

“Phil and Lester were wonderful to deal with! They each took extra time to explain what was going on with my truck, step by step.

The transmission on my 7.3 was completely shot and less than a week later Chip’s completely had it rebuilt! The truck runs like a top and at a reasonable price, might I add. I highly recommend these folks!”

“Roger's transmission they are all very professional you couldn't ask for Better place to take your vehicle they are very considerate They worked on my son's truck and they got it nice right and tight I highly recommend them. As with any mechanic they are very busy But they are very meticulous in what they do. My son needed his transmission rebuilt for about a year And a 1/2 and we waited until we could get it done at Rogers Best decision we ever made. You guys rock keep up the good workThank you so much for all that you've done Sincerely Diane Walter”