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January 2024 by Virgil Penrod
Hours should match the door locks. If you close at 4 pm, don't lock your doors at 2:45 pm.
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August 2023 by Jam 02
Amy was awesome! She took me as a walk in while on a family vacation. The receptionist stated she would only have time for a cut, not the color I wanted... but Amy made it happen, she took her time with me and exceeded expectations!Services: Haircut
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November 2021 by Kelsey Byers
I absolutely loved everything about this salon! I’ve never had my make up professionally done before, my expectations were beyond exceeded. All the ladies there were super friendly, I would recommend this salon to anyone looking for a salon in the area!
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October 2021 by Shannon Cunningham
Both Shannan and Heidi were wonderful. Shannan made my hair looked absolutely beautiful for my wedding and Heidi worked magic with her makeup. I felt like Cinderella when I walked out. Thank you so much!Service: Updo
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September 2021 by Amanda Burress
The ladies were amazing! I booked through Facebook for my wedding and when we all arrived they had three stylists ready for us right away and they turned out AMAZING 100% recommended
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September 2021 by Courtney McDaniel
Awesome atmosphere! They transformed me into the beautiful bride I dreamed of being on my wedding day
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August 2021 by Jennifer McComb
Was in town for a relatives wedding. The ladies did a phenomenal job with our hair and makeup. They were kind and listened to what we asked. I highly recommend this salon. You won’t regret it
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June 2021 by gene burley
This was the closest to our home when we moved to the area and made a call to them and left a message.It was the Wednesday (late in the day) before the Memorial Day weekend and we received a return call on the Tuesday following the weekend.We made an appointment for the next week and showed up ready to have the haircut.When we showed up we were a few minutes early and needed to wait in the vehicle (no problem) but we’re told we had to wear a mask.Nothing was mentioned about masking up when we connected with them to make the appointment?When we asked why that I do was being shared now she said it was on Facebook and we should have known.The initial red flag could have been the very delayed return of our call but with a holiday weekend we just figured they were taking more time for themselves and let it go.Secondly, to make no mention of the mask requirement was a big deal in the times we are living in.The worst part was the rudeness when we asked why we were not told (we waited 7 days from the return call when the appointment was set) about the mask when we made the appointment??? Seems logical to us that one would at least say check out our procedures which are listed on our website or Facebook. Nothing mentioned until we arrived and then we had wasted 2 weeks in the process of waiting for them.To be rude just made my wife and I both upset and ready to let others know they are not professional in their dealings with the public.You can form your own opinion if you like but bring your customer service bar down to at least a three when you would like to expect at least a 4.5!So sad when this could have been different.Service: Haircut
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May 2021 by Brittney Hope Tankersley
Was in love with my hair and makeup for my wedding. Would highly recommend. I love the air brush makeup. Such a great time too.
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April 2021 by Kelsey Chancellor
All the ladies were absolutely amazing!!! Made me feel comfortable being from out-of-town!!
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April 2021 by Samantha Glaspie
I had the best experience at Smoky Mountain Salon and Spa! I’m getting married in May and did a trial run for my hair and makeup. Amy did a fantastic job styling my hair! She asked me questions about the type of look I wanted, made suggestions on whether something would work or not look right and was so friendly and patient. I didn’t feel rushed at all. She did an amazing job!!Heidi did my makeup and it turned out great! She was easy to talk to, listened to what I wanted and offered suggestions. She is so friendly and easy to work with!!Shannan is amazing as well! I sent her a ton of emails changing my mind of the hair style I wanted for my wedding. Each time, she was friendly and accepted my changes.After getting my hair done, I was out and about in Pigeon Forge. I received so many compliments on my hair that I felt like a celebrity!! Thank you girls so much for a great experience and great job!!! See all of you in May!!!
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April 2021 by melissa castillo
The ladies did a very great job with me and my mother-in-law and my sister-in-law couldn't have asked for anything better thanks for making my day beautiful
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November 2020 by Sarah Maggart
Shannan did an excellent job creating the perfect style for my elopement. She was quick to respond to my messages months in advance, as well as check in with me in the days prior. As someone traveling from out of state, she made me feel confident in her abilities. I'm so happy I found Shannan and her salon. Going there set the tone for all the happiness the rest of my wedding day had to come. Thank you!!
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October 2020 by Tammy Mclain
I had my hair and makeup done for my wedding. Everyone was so sweet and did an amazing job. So happy I went with Smoky Mountain salon & Spa. My hair and makeup was beautiful and help up all day.
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September 2020 by Sharon Russell
I had such a wonderful experience. The girls made me feel so welcome like I was a regular client even though I’m only in town for my wedding. They did a phenomenal job on my hair and makeup. They helped make my special day even better
