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April 2024 by Patriot P.
Went one morning here in Pigeon Forge. Had an upset stomach so I decided to go to Publix because they have Gonger Shots for sale 2 for $5 Every Publix I go to is always very clean and lightly lit bright. Big open spaces. Always smells nice in there. They must have been baking something. O did self checkout and the lady acknowledged me and told me to have a good day. .
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April 2024 by Stephen H.
If you want fried chicken and wings a Publix in TN might have more options to cover your needs :-)
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March 2024 by Gabriel R.
I'm going to start this review saying that Anna from the bakery is a terrible professional. She is not supposed to be working on the customer service. I just left the publix around 1:10pm, I was waiting on the line to get my wrap for 15 minutes when all of the sudden a blonde 'client' cut the line. Anna asked about next in line and the client started to ask a order when I complaining the blonde client cut the line. Anna was mad at ME because client cut the line. The 'client' left the line upset and Anna started taking my order and I ask for chicken tenders wrap and as rude as someone could be she said ' chicken tender isn't ready, you have to wait anyways' and left without taking my wife's order or my order that we were trying to get something else. A guy came to help us and Anna started doing another order, when I saw it was weird, why Anna would take another order and not our order if we were next in line? Then I saw Anna leaving the bakery with a bread, and taking that to who?? Her friend!!! Yes, exactly, the blonde client that cut the line was Anna's friend. Thats why Anna was so mad at me. Anna even followed her friend to the cashier to talk bad about me because I didn't let her friend cut me and other people in the line. Of course I talked to the manager and the manager IS aware of this situation where Anna caused in front of many clients that were waiting on the line, hungry, waiting to get their food. I never had that experience before and was the worst one, been right and employee look at me as I was wrong. Thats unacceptable from a employee working on customer service.
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February 2024 by Jeremy N.
Had never been to a Publix and I must say, I was impressed coming in here. We have other grocery store chains back where I live but this Publix was very organized and clean. It was pretty big too which was surprising because from the outside it didn't look like it would be this big!
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January 2024 by Nicole S.
I was looking for a quick lunch option that I could grab for my kids that they could eat in the car. I was hoping we'd find pizza slices, but this Publix doesn't have such a thing. They do have fried chicken and sandwiches, though. They also have a sushi section. Luckily, my children like sushi! So we grabbed some grocery store sushi and called it good. This Publix is clean and organized, and has lots of delicious-looking goodies in the bakery section. The self-checkout was easy to navigate, too.
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January 2024 by Chloe W.
This store's proximity to the major attractions in the area means that it's often our first stop when visiting the area. The store is clean, easy to navigate, and always well stocked no matter when you're visiting. Visiting the deli for subs or chicken tenders is always an easy meal for a bargain. The employees here are always helpful in assisting with whatever you need.
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January 2024 by Ava S.
So first of all, we were staying at a nearby hotel and saw this Publix that had good reviews so we went to get a Publix sub. Publix usually has pretty decent subs but this one was worse than others. We asked for avocado in the vegetable sub and as soon as I bit into it I saw this avocado that was brown and bad. The sub overall was okay but I will not be coming back to this Publix as the sub area is also hard to find. We also ordered the sub ahead of time and it took way longer than it was supposed to. The location was nice which it is near a lot of other good spots and it is well lit and has nice ambiance.
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November 2023 by Jen F.
First Publix I've been to, and wasn't exactly impressed. It was on the small side for a grocery store, and the prices were really inflated. Convenient location right off one of the main drags in Pigeon Forge, so they have that going for them. Figured out later that there's a Kroger a few blocks away. Would've much rather have shopped there!
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October 2023 by Teresa F
Great pharmacy staff to get you in and out with friendly service, thanks again!
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March 2023 by Desiree
I'm from Florida. I expect the same standards out of every Publix so I didn't bother reading the reviews and boy do I regret it. Never had a quality issue until we visited Tennessee for our daughter's 8th birthday. The frosting was falling off the sides right when we opened the cake box and it revealed this hot mess. Instead of turning away business and being honest, they clearly let someone do this who needs a little more training. Definitely not worth $30.
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March 2023 by Hat Box Ghost
Fantastic service, super kind and sweet. Night and day difference between an experience in Florida. Very attentive and helpful! A++++++++++
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July 2022 by Rachel R.
Store was nice and I liked the products, but prices were very high. I would have liked it if they made it easier to sign up for their rewards club on demand.
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June 2022 by Denise Boudreaux
Great selection, employees and store manager were extremely friendly and helpful! So much positive energy present in the store. Everyone we incountered had a smile on their face as well as in their voice! I highly recommend this Publix!!!
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June 2022 by Vanessa C.
While on vacation, I decided to treat my son to some of the delicious $5 Sushi on Wednesday. I love this promotional offer & purchase weekly at my local Publix over in Greeneville. I was happy to hear that all Publix offer this on Wednesdays. The variety and the portion sizes at this location were wonderful! We ended up purchasing two of the Crunch Rolls (my personal favorite), the Spicy California Roll and the Crab stick & Cream Cheese Roll. A few pairs of chopsticks to go with and we had a fun and delicious variety of sushi to share at our hotel.
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June 2022 by Tanya L.
Clean, deli sandwich worker was very nice and made a great sandwich. Recommend , store was stocked and though busy the lines moved quick.