O'Reilly Auto Parts in Pigeon Forge is a helpful and dedicated auto parts store. The store carries parts, tools, and accessories and offers services like free battery testing, wiper blade installation, and Check Engine light testing. They also resurface brake rotors and have a free Loaner Tool program. Reviews highlight the staff's expertise and willingness to go above and beyond. Employees provide helpful support and assistance, often treating customers like friends. They are honest and dedicated, making all the difference for travelers in need. Staff have diagnosed problems, recommended treatments, and even helped with hands-on repairs like changing a spark plug close to closing time. They are also accommodating for special requests. For visitors with a dead battery or other car trouble, the outcome is often wonderful, preventing huge repair costs. The store and its helpful Parts Professionals are wholeheartedly recommended by customers.
I walked 40 minutes to this advanced auto part store to purchase a battery. One of the advanced members (Mark freeman) gave us a ride back to my car. Helped with the battery install. My family and I will continue business with advanced due to marks actions and professionalism.
September 2025
We are vacationing, and my car started misfiring pretty bad. Timothy had no hesitation or issue helping us change a spark plug 30 minutes before they closed. Made it to our rental safe because of him; thank you!
August 2025
Had them check my check engine light and they gave me a printout of what was wrong.
