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March 2024 by Kasey Ferguson
This store has the absolutely rudest employees I have ever encountered. I have been buying cigarettes from this store for years and never been asked to scan my ID. When I said well you need to let all your employees know this they informed me that they were going to start selling wine. Bull. You already sell beer. I feel singled out because I know people who shop there and never been asked to scan id. The two women were extremely rude and the guy tried to give me the wrong thing. I was then told that I could have not thrown the cigarettes at him when all I did was push them back to him. I will never shop there again. I'm a manager myself and they definitely need some serious help.
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November 2023 by Christian Deitrick
It's still a good store. I just wish it was still open 24 hours a day.
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October 2023 by Ashley Nash
Was closed almost 30 minutes early
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July 2023 by Matt Vincent
Walked in to get drinks. A tall fat guy and a red haired lady with only 2 front teeth. Felt the need to be rude, aswell as ignoring customers so they can continue small talk. Hateful and clearly did not want to be there. Why are they employees then. Terrible customer service and bad attitude. Do yourself a favor and avoid this place for all your needs!
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June 2023 by TJ King
The guy in the morning between 5 and 6 am refuses to check people out while his beer order is coming in. This has happened the past 2 visits in a row! His response when I asked for him to check us out was "If you don't like it, call my boss." I would estimate several hundred dollars worth of products not purchased as every one in line kept leaving. Horrible service! I'll never be back. There is a Casey's up the road that is open at this time of morning.
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October 2022 by Kevin Leatherwood
The restrooms looked like they have not been cleaned in a month.
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February 2022 by Kaley Materna
Went today, and tried to put $10 on a pump, and the guy made a joke about “we have no gas Biden took it all.” And proceeded to ring my stuff up & not add my gas.Leave politics at home, it’s the ignorance for me.
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December 2021 by CrystalRose
A gas station that was closed at 1:00 in the morning; while the subway inside of the building was open. And guess where the bathrooms were located the? Inside the closed gas station.
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November 2021 by Shannon Mckee
Have been in everyday have been out of 32 oz cups for soft drinks for a week still out used another 32 oz cup like they told me to ALL WEEK. Went in today did the same thing and charged me for a 42 oz. When asked about it he told me he was charging me for the cup. it wasn't a Styrofoam cup. Would not listen when I tried to explain what all the other workers told me to do. And yelled at me. Been a customer there for years. Won't be back
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November 2020 by Scott Hartley
Bathrooms are the most disgusting bathrooms I have ever been in. My wife came out of ladies room and said the same thing. Dirty and Nasty! I never write bad reviews but my God clean the bathrooms once in a while !
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August 2020 by Richard Shafer
I went into Fastop less than a half hour ago. There were 6 guys coming in behind me. Not a one of them had a mask on. There were 2 other people in there together and neither of them had masks on. So when I checked out, I said to the guy at the cash register that there were now like 8-10 people in here with no masks on. He said to me that he knew it is the law, but they dont really enforce it there. Ridiculous! Only me and the 2 workers had masks on. I will be going to Pilot from now on where they are enforcing the LAW.
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January 2020 by john dixon
Good afternoon. While on vacation in Pigeon Forge I made many visits to your store. It was always very clean, straight and the folks were EXCELLENT. When I'm in the area again I ll be a regular customer. Please don't change the people around for you have the best. The person most responsible for my enjoyable experience there was Danielle Dotson. What an awesome and wonderful person. I'll be seeing you folks again very soon so take care. Keith Dixon from North Dinwiddie Virginia
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October 2019 by Douglas Martin
The restrooms are terrible and the store is kinda junky
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August 2019 by Steven Krauza
Open 24 hours, so if you are departing Pigeon Forge early in the morning on a Sunday, you'll have an option to get gas on your way out of town. Many other gas stations are closed at 5 AM.
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December 2018 by A Z
Women's bathroom was disgusting, the first stall was destroyed. Let the clerk know and she could've cared less.
