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April 2024 by Stetson Childress
I have never wrote a review and I’ve never been to a steak and shake before. I was always skeptical to try it since I was unfamiliar. That all went away when I entered this steak and shake and was greeted by one of the most hospitable individuals I have ever met. Nicole took great care of my family and saw after all of our needs. My aunt is elderly and she assisted her, as well as super friendly to my little girl. Food was fantastic and I couldn’t have asked for better service. It’s not always the food that brings people back, but the service, and people like Nicole are the reason people are happy to go eat out. I had the best experience thanks to her, so good I wrote my first review.
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April 2024 by J Hunt
You blew it Steak & Shake. We walked in & had to place our own order. We loved our waitress & she was very kind & helped us but we prefer her taking our order . Corporate: you really bombed this one. So many unhappy people as you eliminate jobs from these hard working people. We are done! It use to be a fun place to eat. Now it's cold & awful!! Bye bye
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April 2024 by Teresa Cuff
No one takes orders. You have to use a kiosk. We won't be back
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March 2024 by Steve Stacey
I ordered double cheese burger, no onions light on the condiments. Lots of onions on it and the mayo & mustard dripped out constantly.
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March 2024 by Anthony Navarrette
I love it. Here it is fast and easy. We come thru paris often and have to stop here every time the garlic butter burger is my personal favorite...
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March 2024 by Lisa Long
Everything was
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February 2024 by Joan Stehlik
They jacked up prices plus screwed up service. Paid 15 bucks for tiny bowl of chili, tiny shake and smattering of fries. Very disappointed ☹️
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January 2024 by Christina Pace
Food was deliciousKid-friendliness: Videogames
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January 2024 by Michael Williams
A very nice steak n shake I even messed up my own order and they fixed it for me.
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January 2024 by Henry Nissley
Steak n Shake has been my go to for a sit down restaurant if I wanted in and out quickly.Now I show up and to my dismay, find out you have to place your own order on the screen, then they bring it to you.I much prefer having someone waiting on my table as to placing my order standing in front of a screen.
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January 2024 by Leon Williams
Just got a large milkshake which was delicious ?
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January 2024 by Ronald Samples
They got me order wrong. Then pretended to fix and just gave back the same wrong order! Ridiculous and terrible. Pure laziness and not caring at all !!! Terrible fast food place!
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December 2023 by Drew Meketi
Used to be great, but don't go by old reviews. They have replaced everything with order kiosks, and removed the waitress position. We didn't get our food for over 30 minutes, where it was always very fast before. Nothing sets this place apart anymore from the other fast food places. Do not choose as a dine in option, be careful going through the drive through if you're in a hurry.
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December 2023 by R Barnes
I hate this place now that there are no waitresses and I have to order the food myself, with pictures of waitresses on the wall from the good times, when everything was not digital and I didn't have to refill my drinks. The food was horrible and the burgers were thinner than ever and also burnt to a crisp.
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December 2023 by kim norwood
Had a great experience at Paris TN today. A female employee helped me order off the kiosk and she even fixed my drink choice for me. Would go back again.