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March 2024 by Joanne Klinger
Simple to use this store...i mainly use it for returns to Amazon
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March 2024 by Connie East
Very friendly, quick and efficient
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March 2024 by Debbie Miller
Great store! Greeted me as I walked in the door. Helped me with my shipment. Then explained about their shredding service . Very nice staff!!
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March 2024 by Marie S.
We've used this store regularly for several years now and have never had an issue. The current owner and staff are extremely friendly and helpful. I trust them with all our packages and Amazon returns. We’ve also used their notary service which was great and very convenient, as well as their packing service and faxing.
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March 2024 by LaNita Cates
Always have the best service at this location. Always polite and friendly.
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March 2024 by Dan David
Friendly, courteous and efficient service
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March 2024 by jennifer sanchez
Excellent customer service and quick delivery time
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March 2024 by Thomas Teas
Ooltewah TN UPS store has a very courteous, knowledgeable and helpful staff. Have always had great service there.
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March 2024 by Devon Scott
To give this store the credit it deserves for such incredible service
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March 2024 by Katherine Nguyen
The people here are always friendly and helpful and make me feel like I matter.
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March 2024 by Jennifer Clinton
The was a miscommunication with the notary service we received, but the store manager did everything possible to make it right.
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December 2023 by MryLeona
I accidentally shipped a large box full of Christmas gifts to the wrong address.Realizing my mistake a few days later, I went back to UPS Store in Ooltewah to seek help and request it to be redirected to the correct address.Even though the store was bustling with many customers at Christmas time, the staff took extra care to help me in my distress.They were able to help me register and complete the steps to track and redirect the package.My daughter received her presents before Christmas. I was so very happy.I am so grateful to have received the c help, concern and kindness of the UPS staff in Ooltewah at Snow Hill Village.Thank you Lacy, Gavin and Ben for going above and beyond.You made my Christmas.!I have and always will recommend you to my neighbors, friends and family.
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December 2023 by Equestrian Angel
I paid for a mail box & they gave me keys to a box that didn’t work they kept returning all my mail back to sender they wouldn’t make things right for me even after I showed them proofI was a long term loyal customer but that doesn’t matter to themThey are rude & very disrespectfulThis store has had issues for years!Just because they are the only UPS store here they think it’s ok to treat people wrong!!!Do business with them at your own risk!
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December 2023 by Lisa Sheets
This UPS store is awesome! I had 22 boxes to ship for Christmas today and Eric was a superstar in helping me with this! So thankful that he made it so easy ?
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December 2023 by Michael Estes
Poor business practices. Call to ask about notary services. I was told by the employee that notary services would be available until 5:00pm. Showed up at 4:30...and another employee said by appointment only!!! Then why did the other employee on the phone not mention that? Now we are going to mess up the closing because they do not know their own business practices.
