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October 2023 by Kem Renfro
I have had some issues with my account ( my fault) . I use both Hixson and Ooltewah. The Ooltewah office is superior and the ppl there are very kind and never make me feel bad that I mess up. I just wanted to thank Robyn and Ms Collins and to say I appreciate them . I’m going to make a effort to only use this particular office from now on. Thank you Smart Bank for caring about Seniors
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May 2023 by scott whitener
Very friendly. I would definitely recommend this bank.
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May 2021 by l fowler
I've had the pleasure of doing business at SmartBank for the last few years. During this time I have always received excellent service from them. Greg and especially Sarah have always treated me and my business with professionalism and a friendly smile. I am so glad I have my community bank family at my back to help me when needed and they always pull through!! Just recently they helped me secure a much needed loan! Thanks so much guys!! Keep up the good work!!
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April 2021 by Janet Garner
Sold a boat. Needed to get papers notarized, scanned & emailed within an hour. Melanie & Chasen @ Hixson were awesome!
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May 2018 by Jessica Jennings Ford
They are the best option when it comes to your money!
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January 2018 by Sarah Schwisow
Helpful, friendly and professional.
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December 2017 by Stepheny Bottomley
Good bank, service is ok. I have had several charges that have bounced in and out of my account without any explaination. Don't trust your online balance, chances are is will be wrong.
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August 2017 by Jerome Simulis
Excellent banking experience everytime. Sarah, Brooke, the whole team always helpful and courteous. A must if you're looking for a bank in the area.
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January 2017 by manny crumsey
CAME IN THERE TO DO A TRANSFER OF FUNDS AND WAS TREATED VERY RUDE, AND RAICLY PROFILED BY ,BROOKE ,THE ASSISTANT MANAGER. EVERYONE ELSE THERE IS SO NICE, AND RESPECTFUL, SHE DIDNT HELP ME WITH MY TRANSFER AND TOLD ME TO GO TO ANOTHER BANK. WORST BANKING EXPERIENCE EVER. NOT SURE WHAT I DONE BUT REALLY NEED TO TAKE MY BUSINESS ESLEWHERE.
