“Excellent customer service. Semaj spent a lot of time helping me find the right fit in my tennis shoes. He is knowledgeable and has a great customer service approach.”
“Ashley E went above and made sure that I was completely comfortable with my dress. She spent extra time with us. I had a horrible experience with another place and she was willing to help me until I was happy. I found a dress that was exactly what I didn't know I wanted but when I tried it on I knew.”
“Great style selection! Great customer service! Competitive prices. The only con is, I was not able to mix and match outfits; that is, if it’s sold as a pair, it has to stay a pair.”
“Customer service was very friendly. They were patient with me trying on different types of shoes. I would recommend this place especially the Customer Service and selection of shoes.”
“I cannot remember the store Leeds name but he should be the manager his dispensation made the experience a beautiful experience!! There was a lot of laughter!! Someone had left a cup and the floor got wet. My husband told him and he immediately cleaned it and held friendly conversations with us!! Even the lady on the intercom was funny encouraging people to buy new socks with the shoes!! We went for one pair but ended up with two over tax free holiday. ❤️❤️❤️❤️❤️ GREAT EXPERIENCE”
“Shawn was literally perfect, I came in not really knowing what I was looking for, he helped by simply making conversation with me and finding out what I liked , 10/10 will do my in store shoe shopping here for sure”
“Staff was friendly and helpful, but not pushy. Store selection was very good. Given that it was Labor Day weekend, the sales could have been a little better but otherwise an excellent experience.”
10AM - 8PM
2100 Hamilton Pl Blvd Space 103, Chattanooga“I have gotten four pairs of shoes from here so far. Great place. anybody complaining about the prices? Clearly don’t need to be shopping in here to begin with because they don’t understand the value of having a store that sells these types of shoes in person... if you can get them for a better price online then do it. the point of the store is having high quality shoes in person. That’s why they cost more.”
“The store is always clean and organized. The staff are always super helpful. If your size is sold out in store, they will try to order it for you, which is pretty cool. My only complaint is more of a company complaint than this specific store. I wish there was more variety in color or patterns or graphic tees. This is the only store that my husband can find clothes in, and it seems like we're always looking at the same items. Also sometimes you can buy two of the exact same style and size of t-shirt and they fit completely different.”
10AM - 7PM
2115 Gunbarrel Rd, Chattanooga10AM - 8PM
2115 Gunbarrel Rd, Chattanooga“I love shopping at LOFT Chattanooga! The ladies make it a very enjoyable experience. It’s one of the few stores that I actually prefer to shop at in-store vs. online. :-)”
“There was a young boy today who assisted me with kids sizes of shoes, who also spoke intelligently afterwards quizzing me over a trivia of Titanic. I have to say that today was amazing of how he looked at my kids feet and knew exactly his size and was so quick with service, I believe it was the easiest time I’ve ever shopped with a child EVER. Thank you and I always love Shoe Dept every one but today rocked! Great service!!”
“Took some shoes back with no problem. Young crew but respectful and professional. I'll check it out again even though I hate going to the mall. I will go back here to get my daughter some shoes.”
“Rachel was very helpful, she let me know what sales were going on, and in which areas to go to in order to find certain items. Everything was very clean and all the sales associates were very kind and helpful, I will be frequenting as a new Aunt who plans to spoil her nephew”
“Amazing service!! I have been and continue to be a loyal costumer of this company for over 10 year. Not only do they have very stylish clothes but they truly care about their costumers' needs. Last week Brenda even called the company's main phone line to search other stores for an item I needed. She stayed on the line untill she got an answer. Trully impressive.”
“Came here in a hurry to get an outfit and Juan was SO helpful!! The store was so organized and he made great suggestions. Great service isn’t typical anymore, but the staff here are on it!!”
“Madeline did a wonderful job! Extremely helpful, friendly and efficient! I've worked retail many years and even managed. She has the right attitude and ethic. Definitely will come back for any future needs!”
“Blake and George are always great at assisting me to find everything I’m looking for when coming in to shop! Love their attentiveness and personalities!! Great location to go!!”
“If I could give a 10 I would!!!I shopped in the boot barn at the Chattanooga location and was super excited about how helpful, professional, courteous the cashier's and the manager were while Christmas shopping for new boots for my grandchildren! I made 2 more trips back to the Chattanooga store and $1000 worth of merchandise !!! Great job guys!!!”
“Friendly and helpful staff. Academy needs to work on staffing however, there was only one person handling pick-up orders so it took much longer than had I just gone and grabbed everything myself. I don’t blame them though, they were running solo!”
“5 stars for selection and value. My 9-year-old grandson had his heart set on a particular pair of Michael Jordan’s and we had stopped at several stores in the mall. This was a master lesson is shopping for value as other stores had the same shoe priced quite a bit higher. The selection for kids here is awesome with Nike, Michael Jordan, Adidas, Champion and more. We paid $60 on sale for a pair that were normally $90, which we saw elsewhere for $80 on sale. Austin, our sales associate was very helpful. Join the rewards program for exclusive perks.”
10AM - 9PM
2100 Hamilton Pl Blvd Space 211, Chattanooga“There was a girl there, I wish I could remember her name because she was awesome, but I'm going to see her Saturday for a pair of Jumpmans! She sports a pair of Yeezy 700s, so the girl got class....but above all, she is simply top-notch customer service!”
“Tate and Nick at the Chattanooga store are awesome! I ordered and received my second pair of Iron Rangers from them. They will last forever. They are built super-tough. I bought the Copper Rough and Tough (brown) Iron Rangers first, and they have been my go-to for everyday wear in court with suits. Today, I got my pair of Black Iron Rangers, and let’s just say that the internet doesn’t do them justice! They are beyond cool. Check out the picture of them both. Tate and Nick took the time and used the foot machine in the store to accurately gauge my size and my step (you absolutely should go to the store and get sized, no question about it), and I am one very happy customer! Thanks again, you two.”
“I may be a little biased…BUT from personally knowing the beautiful angels at BDB and seeing firsthand the heart and care that goes into catering to our sweet customers’ needs, I can genuinely say I’ve never been so happy and proud to be a part of something! Shop BDB and join our fam!! ?”