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April 2024 by Daniel Furiak
Great food, good staff
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April 2024 by Adam Warner
Tried to order takeout. Teenagers put me on a fake answering ring tone then mocked me and continued to hang up on me. I'll never use marcos again. I will pay more and use papa johns or dominos. What a disaster this company and location is.
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March 2024 by Saving Grace
Way better than Cleveland. Food is awesome.
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March 2024 by Joe Owens
managar argued about pizza being burnt, pizza was cold when i got it home from 5 minute drive a total rip
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February 2024 by Sarah Sands
Pretty good pizza but I hope you don't need a napkin or anything.Kid-friendliness: I mean, there were kids there eating pizza.Wheelchair accessibility: Easy access
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February 2024 by Monica Stoker
The pizza was delicious, but our dining experience was marred by the inappropriate behavior of the staff. Despite being the only patrons in the restaurant, my two sons and I were subjected to staff members loudly using profanity, which I found extremely disrespectful and unprofessional. This experience has led me to decide that I will not be returning to that restaurant again.Kid-friendliness: NOT KID FRIENDLY
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January 2024 by Allison Paige Wattenbarger
Ooltewah Marco’s is the best in town!! Delicious pizza, excellent service, and speedy delivery. A very well-managed operation!Kid-friendliness: We took our entire little league baseball team into the Marco’s dining area one evening and the kids had the best time!!
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January 2024 by Daniel Camero
As a retail training manager, I'll say:I'm extremely disappointed with the manager of this location. I mean, I understand you have a difficult job of managing teenagers for pennies per hour but it's no reason to allow them to swear in front of guests, play fight in the kitchen, and ignore a patron (I say patron because I wasn't a customer). This happened during the afternoon of 1/26/24.I stood at the counter for almost 10 minutes and passed by at least five times by four different people, including the manager, and neither of them asked me if I had been assisted with.Worse - When finally asked if I needed help, and after saying yes, another employee in the kitchen yelled out, "No he doesn't."Absolute unprofessionalism. No uniforms. No name tags. No hairnets. And with all the yelling with no face masks, I can't imagine how much spit your food gets on them. Shameful and disgusting.I wanted to complain, but I'm just a delivery driver, so i'll do it here instead.
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January 2024 by Brandon Caples
Great food and great service!
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December 2023 by Sarah C.
I've been a customer of Marcos since 2018-2019 maybe. Ive always had wonderful service and never really had any issues with food from them. However tonight we order wings both bone in and boneless. Both orders were buffalo sauce wings but when we received our order the boneless wings were dry no sauce. I called to let them know hoping they could fix the issue and send new wings with buffalo sauce but apparently they can only give refunds and their drivers don't drive to fix mistakes even though they were the ones that messed up our order. As of now I am no longer a Marcos customer and will never order from there or recommend their restaurant either. The girl that answered the phone was not pleasant and acted like she had better things to do than her job. Food service is really going down hill.
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December 2023 by Pro X
Our go-to pizza place, the best! They also support the local high school which is great, go Owls!
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November 2023 by Janie Cornwell
Tried something different this time. Had my first 3 meat pizza bowl! All the things I love about a pizza without the heaviness of crust. The portion size was enough for me to have leftovers for 2 days. This will be my go to meal at Marco's for now on!?
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October 2023 by Sam Baker
The food is good, but ordering both through the app or online are just awful now. Doesn't even show reward points anymore so mine is going to expire now. Just not worth the hassle.
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September 2023 by Karen Duncan
Great job every time we have ordered always fresh fast
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September 2023 by Jessica Johanneson
I pass the Cleveland location on my way to the Ooltewah location! The Ooltewah location is so much cleaner and the staff are kinder, cleaner and harder working. I appreciate all of this and am willing to drive for better service and cleaner atmosphere. Also the variety leaves something for everyone in my family to choose from. I appreciate them having my order ready when they said it will be ready and made correctly ☺️ there is a ton of seating and a comfortable atmosphere, kid friendly for sure ?
