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November 2023 by Andrew Brock
I came into the shop an hour before they closed on a Friday. I broke a stud on my front wheel and had three other damaged studs/lug nuts. I had my kids with me. I had never heard of this place before, but they just happened to be close by to where I began having trouble. They went out of their way to try to find parts (I have custom wheels that require a specific type of lugnut) but were not able to get the parts in until the following Monday. One of the staff members even offered to give us a ride home. They fixed my issue by mid afternoon on that Monday and gave me a courtesy call as soon as it was done to let me know it was ready. Not only did they do a good job with fixing my vehicle in a timely manner, but my son left $20 cash that his uncle had given him for his birthday in the cupholder during the chaos. It was still there when I picked the vehicle up. These people are honest, hard working, and down to earth. I would definitely recommend them to anybody that's looking for a mechanic they can trust.
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November 2023 by Blaise Gauba
I inherited my father-in-law's 2009 Toyota Camry in May of 2023. At first, I didn't really notice that the brakes were on their way out, until I drove the car back up to New York with my wife to visit her dad and family, and then I started driving Uber to make ends meet that, after putting some significant miles on the car, I started hearing the tell-tale signs of break wear.That whistling whine on the front brakes, and then a disturbingly unpleasant screeching, grinding sound coming from the rear brakes.My wife had gone to Fausto's previously for some work on her Prius, and she said "Call Fausto's." I did just that and they completely took care of me ... uh, er, I mean my car, that is.I'm extremely happy that my brakes are working again. I feel confident in driving a safe car for me, my wife, and most especially for all the wonderful people who trust me to get them from place to place while driving them using the Uber app.Safety first! Thank you, Fausto, Mike, and Brianna!Service: Brakes
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November 2023 by Josef Pardue
Faustos was excellent Mike was very friendly knowledgeable I had a major repair I need my vehicle back in quick mike got his people on it quickly turn around was great time I will use him going forward I was referred to him by friend access the river in Hixson that drive long ways for great serviceService: Engine repair
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September 2023 by Heather Denis
This was my first visit and I’ll definitely return. The team was personable and friendly. They seemed to take a genuine interest in providing great service. The facility was clean and tidy. You could tell they took great pride in their work. Excellent!
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September 2023 by Bruce Hasenauer
I love this shop. Very honest and fair. Found a trustworthy place to take my vehicles!!!Services: Steering & suspension repair
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September 2023 by Gary Thompson
I have had Faustos work on both of my vehicles fairly extensively over the past three years. Everything from turbochargers to replacement of rear main seal’s, and I am convinced that they are who they claim to be. They’re honest, they are straight forward, they are vested in the repair of your vehicle, and providing you the best value for their work. I could not be happier with the repair shop, and I say that not only because of the technical work they do but also because of the atmosphere in the shop, the staff you deal with, and the professionalism that they exude. Would highly recommend Faustos to anyone needing repair or upgrade to their vehicle. Five stars.Services: Transmission
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August 2023 by Greg Vogel
It tough to find an auto repair shop that you can trust. I've used these guys for years. Honesty and excellence is what you'll get here.
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July 2023 by N Wilde
Everyone was extremely friendly, upfront with price and got the work done in less than a week and a half. No one tried pushing for anything other than what my truck needed. Will go here again if I need something done.Services: Auto engine diagnostic
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July 2023 by Bill Owens
I’ve used Fausto’s for repairs on my Honda, and have been well pleased with them. The repairs have been completed in a timely manner. They call you before any work is done to advise you on what the problem is, and give you an exact estimate of what the repair cost will be. A very friendly and helpful staff that provides great service, great communications, honest and dependable. I’ve never had to take anything back because the work wasn’t completed properly.
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July 2023 by Teresa Melton
Went in with an AC problem. What I feared was going to cost me $1,000 ended up being only $140. Hallelujah! There are other places that could have taken this single, car-ignorant woman for a mint, but Fausto's proved to be a very competent and honest run business. So glad my friends insisted I go there! They are my new go-to mechanics now.Service: Air conditioning
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May 2023 by Dtrik Viehmann
Very friendlyUpdate!Went back again fast, affordable and friendly.Can’t ask for anything more!I’ve gotten break lights, tire rotations and power steering all fixed by these guys! Highly recommendService: Tire rotations
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May 2023 by Robert Curran
Fantastic is the best way i can describe it! Im a car guy and domost of my own work, I dont have a lift at home so i needed a good garage to put on an aftermarket exhaust that i bought for my 718 porsche. Fausto's was recommended by an acquaintance and i am glad he did. Professional in knowledge and work, is what i recived. I trust them to do any work i have in the future and give my highest recommendation for others to use this shop. Thank you Mike,Cory and Bryan.Services: Exhaust
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March 2023 by Chris Martin
Faustos is the only shop in the area I trust with my vehicles. I've had several repairs performed on different cars. They are always fair and get me back on the road quickly. I highly recommend them.Services: Transmission replacement
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March 2023 by Zachary Mollett
Brought my Mustang in for a transmission fluid change from the OEM fluid to BG synchroshift fluid. I was impressed with the shop overall and was in and out in a timely fashion. If you are looking for a place to aid you in keeping up with maintenance on your vehicle, this is the place. My main compliment however has to go to the respect and kindness of everyone that I talked to while I was waiting on my vehicle. Y’all are top notch folks!Service: General repairs & maintenance
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March 2023 by Barry A
Fausto's inspected a used car before I purchased. Received a report on the car that the car is in good shape with only minor issues. I decided to buy the car after the inspection. Price was fair. Service was fast while I waited. Friendly courteous customer relations. Great company. Have been there numerous times.Services: Tires
