-
February 2024 by Jacob Neal
Very nice people but not so nice quality of work. We have a 15 Ford Fusion that was sent in on an insurance claim from hitting a deer. My main complaint is the paint job is not very good. They replaced the front bumper and various parts behind it, the hood, and front right quarter panel. The paint has little specs in it everywhere like the paint was dirty when they applied the clear coat. Around the edges of the bumper there is an excess amount of paint that has allowed the paint to chip off and reveal the plastic underneath around the edges. When I received the car I drove it home and noticed very excessive orange peel and overspray over the whole car. I had to use a clay bar to remove the overspray my biggest complaint is the orange peel. It’s bad enough that it is almost identical to an actual orange peel. The paint used to have a very glossy and clear finish. Now it is duller and has a “muddy” finish which I attribute to the lack of clarity cause by the excessive orange peel. I expected the paint to be close to or the same as factory quality.All this tells me they rushed and did not take the time to all the panel prep they needed to insure a flawless finish. One thing they did do right is they paint matched perfectly. There is no difference between the shades of original and new paint. It’s such a shame nothing else was done with the same level of detail. To add to this the panel gaps on the hood are juristically different. The left panel gap is noticeably larger than the right side of the hood. The worst part is they charged $8,000 dollars to repair the car. For $8,000 dollars I expect only the best quality. If I had to pay out of pocket I would have brought the car back to be repaired properly. I don’t like to write a negative review especially to a shop with nice respectful people but the truth must be said.
-
September 2023 by Angie Cunningham
Best service and people with quality work!
-
July 2023 by Shannon Sexton
Wonderfull peaple . I was on the road again in my rental car in 10 minutes. They kept me updated on the status of my car . When I went to pick it up it looked like new again.when I opened the door they had cleaned and detailed the whole inside smelled like the day I got if from the dealer . I am very happy . I will never think about going to any other bodyshop. Thank you very much "Custom Greg's"you all are Awesome ...
-
April 2023 by Philip Stuart
Staff was very friendly and professional. The work was top notch. Will recommend them to others.
-
April 2023 by Annettee
Got an estimate quickly. Everyone was very nice.
-
February 2023 by Brian Jones
Awesome staff and automotive body repair. Excellent work ?
-
September 2022 by Bobby.D. Clark (BOB)
Good car repair place
-
September 2022 by Tonya Stephens-Godsey
They dealt with my insurance and kept me informed of what was going on.
-
August 2022 by Ron Comstock
Went for alignment .The mechanic spent as much time as possible to finally get it right after 2 other places failed.It really is near perfect after.92 Ford explorer 2wd.
-
August 2022 by Connie Cline
Absolutely loved this place. Excellent customer service and they did a great job on my son’s car after he hit a deer. I’m out of state but the insurance is in my name. They helped tremendously keeping in touch with me and the insurance.Services: Body & Trim
-
July 2022 by Larry Reagan
I called about my broken windshield and they were very helpful, but as tight as money is these days I just couldn't afford to have it replaced and my insurance deductible was too high.
-
July 2022 by tonya stephens
They dealt with my insurance and kept me informed of what was going on.
-
November 2021 by Charles Bondie
Great service best place for lifted jeep
-
October 2021 by Henry Lang
Good service and friendly staff. Will most definitely be doing business with them again.
-
September 2021 by C R S II
Great Auto body shop! The do alignments, tire rotation! Courteous friendly staff! A pleasure to do business with