Ace Hardware of Oliver Springs is known for its nice people and great service from all the staff. Customers are greeted immediately and helped with an eagerness to assist, whether in the store or on the phone. The staff is consistently helpful and knowledgeable, often able to source hard-to-find or obscure parts that bigger stores do not carry. They provide down home helpfulness and will even tell you where to buy a product if they do not have it. Though it is a small store, it has an amazing array of products, including items you might otherwise have to order online. There is a price for this convenience, but the reliable quality and straightforward ordering process keep projects on schedule. Customers report a wonderful experience where they feel respected and never have to prove their knowledge. Many find it a solid choice and their preferred hardware store from now on.
Nice people! Greeted immediately and taken to what we needed. The man who helped us had a great sense of humor and we joked a lot with him.
January 2025
As a contractor, I rely on Ace Hardware for ordering parts. Their process is straightforward, and their staff is always helpful in sourcing hard-to-find items. Orders arrive quickly, and the quality is consistently reliable. A solid choice for keeping projects on schedule!
July 2024
The helpful hardware folk are definitely at this ace hardware! Whether I'm calling or going in store, I've only been met with an eagerness to help! As a woman, hardware stores can have some really demeaning people but never here, I don't feel like I have to prove I know what I'm talking about!
