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November 2023 by Desiree Whitlock
This office is just wonderful!! They are excellent in their service and they really do care about their customers. I would not go anywhere else. We have been State Farm customers for 40+ years. Thank you Shank and staff!!
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November 2023 by Robert Werkheiser
Shank and his team always provide excellent service. Prompt response times, thorough and enjoying loving on their clients?
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November 2023 by Matheus Teixeira Canteri
Can’t say how happy I am with the efficiency and attention they offer. Amanda Adams has helped me with auto and renters insurance and made everything easy and quick.
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October 2023 by Gabe Chrismon
Shank is not only a great guy, but a fantastic agent. Dianne and the rest of the crew in Shank’s office take care of their customers like no other insurance company I have seen!
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September 2023 by Jenna Kartune
Amanda was incredible with finding our family coverage with State Farm. Her quote beat all the others and the process was seamless! Highly recommend Amanda and this agency!
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September 2023 by Katie Casey
Above and beyond service! Amanda is always quick to respond and offers very competitive rates. Her knowledge and expertise make the whole process easier.
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July 2023 by Brittnee Kennedy
Amanda was great! She was quick, responsive, answered all of my questions, and got me a great rate that beat my current rates and other rates as well! Great experience!
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July 2023 by Demario Robinson
Cheryl biddle deserves a catfish Dinner thank u so much
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June 2023 by Caitlin Downing
This office has done my auto coverage for years, but when we bought a house, I bundled with homeowners coverage. In December a hail/wind storm caused leaks and damage to our roof. Diane and everyone at the office were able to answer all of our questions and walked us through the process. It took months of the claims office negotiating with the roofing company, but we were approved.When we hit unexpected snags during the repair, this office helped with that too, putting me directly in touch with the adjuster's team so that our supplemental claim was approved the same day.Our new roof is beautiful (and importantly leak-free) and we only owed a small amount out of pocket. Thank you all!!
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June 2023 by Jessica Garrison
Everyone in the office is phenomenal! They will work hard to help you figure out any claims and are always a pleasure to talk to! 10/10 recommend. They honestly restored my faith in State Farm!
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May 2023 by Mark Cunningham
The absolute greatest insurance agent in the world. Shank and Diane have saved me numerous times and have even helped me on claims when I had issues with State Farm's claim office. I honestly can't say enough about Shank and his team, they are always responsive and have done right by me time after time.
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May 2023 by Mindy Garvin
Cheryl is absolutely wonderful. She cares about her clients and very attentive. I will be doing business with state farm for a long time.
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February 2023 by Brenda Reid
The service and attention provided by my agent was excellent and they made sure I was satisfied with all my repairs before my claim was closed. They truly have the customers best interest at heart. If you need a great agent, this is the place to contact. Thank you so much!
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December 2022 by Jack Watson
I just wanted to take a moment and recognize Diane at this office for going above and beyond the call of duty. My wife and I had an auto claim, and Diane waited on hold for us multiple times to save us time and inconvenience. This office has always been helpful over the years when we have had questions or concerns that needed immediate attention. Shank has an excellent team. If you are looking for a P&C agent, contact this office ASAP. And thanks again, Diane!
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November 2022 by Jerry Muse
We have been with State Farm for many years andhave had our homes and vehicles insured by them.Our Insurance agent, Shank Kothare, is located at 4971 Lebanon Pike, Old Hickory, TN 37138.They go above and beyond customer satisfaction.Shank continually displays a professional and kind disposition.Diane Leftwich (the office manager) handles any requests or questions that come to the office immediately in a positive and friendly manner. Diane stays on top of everything, and we appreciate everything she does.We recently had water damage claim that wasn't being handled correctly, so Shank came to our house and resolved the ongoing problems with the other company,His wisdom is surpassed by the generosity of his time and the dedication he has for his clients.There are very few agents that are prodigiously talented and eloquent as Shank Kothare is and yet show such uncommon humanity and devotion to his clients.We felt compelled to thank him because it's rare to have an agent come to your home and help you.Jerry & Karen
