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March 2024 by Mike Abernathy
Did great work on my 4Runner and explained all of it. Prices are fair for good work.
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February 2024 by Abeba Teklu
I had an excellent experience with this auto shop. Their skilled mechanics efficiently fixed my car issue, and the communication throughout the process was exceptional. I highly recommend them for their expertise and customer service.
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January 2024 by Demetra Fellows
I've never had an issue with A&B services. The owner is a Master Mechanic and his work is A+, and yes one has to pay for the services which in my opinion are fair.
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September 2023 by Alidia Olcott
I’ve had nothing but great experiences with A & B Automotive! Aldo has worked on my car several times, from oil changes to check engine lights. He always takes his time to explain everything to me and is so informative. I never leave feeling intimidated or like I’m being taken advantage of. He is very knowledgeable and his prices are always fair. I feel so grateful to have such a wonderful and honest mechanic work on my car. Highly recommend!
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September 2023 by Amber Corsi
I went in to have my car serviced. The manger told me it was just my radiator and thermostat. He than told he he was going to charge me 900. So I called around to see if I could get a better deal, I found someone else to do the same work for 700. I called back he told me he would lower the price, I go to pick up my car and the price is OVER 900. I didn't say anything, I just wanted my car. I pull out of the parking lot and notice my car is driving significantly differentand now my check engine light is blinking. I make it to an autozone to do a diagnostic test come to find out they didn't fix everything nor did they tell me I also needed new spark plugs and ignition coils. So now I'm out 900 and my car is still messed up. I'm a single mom and currently struggling with a lot. This was unprofessional and misleading. I would not recommend this shop. They aren't looking out for you, they are just looking to take your money.Over all. They didn't complete the job they were asked to do. They never even told me I needed a new ignition coil or new spark plugs after spending 900. Who does that?
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September 2023 by Brittany King
If you need a car shop/ Mechanic around Mt juliet or old hickory do NOT use A &B automotive.I am a working single mother who is helping her younger sister who just moved here she is also a single mother with a non verbal child.I understand that everyone feels how difficult life is with what prices are right now food, gas, rent everything.When you go to a shop you hope they can tell you what the issue is and fix the car so you can have a piece of mind. Well not in this case.We first called and they seems nice and wanting to help us figure out what is wrong with the car. We find out the radiator is busted and the thermostat is out he tells us it will be 850 well that was a hit in the gut knowing we dont have that to spare. So we called around to see if the price was reasonable or if someone else could help us. We find others that are cheaper so we simply ask if he could help he said he can do 800. well knowing we shouldnt move the car anymore, we accepted. We scrounged every penny we could and when we get to the shop to pay the owner then says it's 904 total. Our hearts dropped. Knowing we have no other choice, we pay it and leave.Once we get home we notice the resivor is empty. We call and he yells at us saying no we are wrong its okay he filled the radiator. We know it needs fluid so we take it back. After spening another 15 mins they fill it and we leave to then realize the check engine light is now blinking.So we go to auto zone to see what is wrong. We get the diagnostic test,Now we need a new spark plug and a new ignition coil. They didnt even tell us that anything else needed fixing. I retuened to the shop to ask if he knew about the coil and spark plug he said the car needs a tune-up, i asked why he didnt tell us.We paid for a diagnostic test and he didnt tell us it needed more work. He said he had fixed the issue that we spoke about. Eventhough he did not fix the car completely.Now we are broke and are not confident that we can even drive the car we just spent all of our money on.I fully understand and respect that as a Mechanic they charge for the part and labor they put in. They can pick how much they charge for it but i would hope that they would want to completely fix the issues with the car. Instead they decided to take advantage of 2 single mothers with 2 children on the spectrum.Do not recommend this place to anyone.UpdatedAs the owner comments on all of the reviews that WE were bad customer and its ALL our fault and he will tell all his shop friends about us so they dont do business with us.we came to you with a problem you told us it was fixed and it wasnt now we have 2 more problems. We paid for your "work" and left we didnt have a problem until we realized you swindled us for the service and it was half done. So to anyone still reading this I DO NOT RECOMMEND THIS UNPROFESSIONAL SHOP.**If you want your car fixed but not driveable go here.**
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September 2023 by Tosh Manos
I've used them several times and always been fair and honest. Would highly recommend especially for European vehicles.
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August 2023 by Marc Hill
Great price! small shop. I sent a VW in and he made us happy with the fix and honest the whole time.Service: Transmission
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May 2023 by Madison Bowen
My husband and I recently moved into the Hickory Hills neighborhood and this shop is a 2 minute drive from our house. We own a business and have taken our company vehicles there as well as our personal. The owner is fair with pricing and treats every job with care and honesty. I recommend A & B Automotive any chance that I get.
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May 2023 by We Lit
Aldo performed a repair on my Range Rover Evoque that I truly believe no one else in the country can do. I called over 20 shops in and out of state and was told it could not be done.If you want the best service possible on any European vehicle I would go here without a doubt.I will continue to use this shop in the future for any repairs.Service: Transmission repair
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February 2023 by Brian Helming
He was twice as fast as I expected. Uses good oem parts and fixes it right.
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August 2022 by Steve C (Steve)
Aldo took care of some maintenance items on our Audi SQ5. Great work, reasonable rates, and personable. It's hard to find honest mechanics these days but you can trust A & B.Service: General repairs & maintenance
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April 2022 by Alexis C.
I have a Mercedes and the front seat started malfunctioning. I took it to the dealership and they said it would be $500 because the whole seat motor needed changing. I was recommended A&B Automotive by a friend of mine who works in the car industry. So I took it to the and they actually took the time to troubleshoot the wiring and found it was only a small piece and charged less than $80. I have since gone back and taken multiple vehicles to him with seemingly bad situations and he's come through every time. He is straightforward and does his work efficiently and in impressive time. I not only recommend A&B Automotive but suggest that you begin using them for all your services.
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February 2022 by Arjun Suresh
Got an oil change for my 340i and Aldo was great. He is very knowledgeable on BMW’s and takes the time to answer all your questions. I’m all about supporting independent BMW shops and I will continue using him.Service: General repairs & maintenance
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November 2021 by Derrick Williams
Honest, great service, and very knowledgeable! This is my new place for all of my car repairs!
