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September 2024 by Sarah Brown
I took my car there because the check engine light came on, as well as some sputtering when the car comes to a stop. They repaired my issue, charged me $400 & sent me home with no working A/C. It was working fine before I took it there! Now they are trying to charge me more and tell me the condenser is leaking, when there was no issue with the A/C before. I wouldn't recommend taking your car here unless you want to leave with more issues than you arrived with. ***update - after asking for a discount or help with the $158 they charged me just to diagnose a new issue they created, they offered to charge with freon, I was agreeable to this solution, considering the A/C was working fine before I took it there. I would also like to mention no one communicated with be first about the cost for diagnosis, they just did it and forced me to pay in order to get my car back. When I picked it up a man named Donnie, owner or manager I am assuming, attempted to threaten me and intimidate me into taking down this review. He said he was going to respond to my review and it “wasn’t going to be pretty”. Go ahead! I stand by every word I said. That explains why there is only good reviews for this business and very few bad ones… I thought that was suspicious at first, turns out I was right. These people are crooks. Charged me $400 to fix a check engine light repair, then tried to charge me another $800 more for a new issue that wasn’t present before I dropped the car off with them! I wouldn’t recommend!!
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September 2024 by Will Higdon
DO NOT COME HERE! They did the repair, charged an arm and a leg, caused another problem that very much was not there before the first repair, said it would cost essentially double what the original repair cost (claiming that the problem was not related to the first problem, which was a lie; there was evidence on the paperwork that this concern was initially addressed), and then charged $158 just for diagnostics!! Just to get the car out of the hands of these crooks!!
This place is very much the stereotypical nightmare that people worry about with repair shops. They have zero concern for their customers and their wallets. THEY WILL SCREW YOU OVER. GUARANTEED.
Do not believe the good reviews on Google. They are definitely fabricated!
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August 2024 by Emma Johnson
Was passing through the area during a road trip and a check engine light came on. Stopped in without an appointment and the staff helped us immediately and showed the utmost kindness. Got us back on our way quick. No complaints at all. Great business
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August 2024 by Mark Rieth
Great customer experience, excellent work. Highly recommend.
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July 2024 by Michael
They worked diligently to find noise in the front end of my truck and they found the cause after checking and driving it for a day. They do good work. I have recommended their shop to several people and they have been satisfied also
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June 2024 by Geoffrey Okema
I saw the multiple good reviews about Owen’s on Facebook. I went to them and they were welcoming. Quick to handle my case. They also worked fast, called and updated me on their progress. The work was finished in a shorter time than I expected. The result was good and the issue resolved.
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June 2024 by John Holbrook
Absolutely outstanding service, I was pleased beyond expectation. The laid-back and caring atmosphere put me in a good relaxed place. Not having to petition for feedback, I was given multiple updates on my repair. You'll be blessed to bring your business here.
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June 2024 by Pete Thorpe
Front end of my truck bad out of alignment, Donnie and his guys put right parts on it and alignment, it hasn't drove this well since new. Great service and very nice people
Recommend them to anyone.
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April 2024 by Jason Bendall
First time customer. Awesome service.
Would recommend to everyone and will definitely use again.
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March 2024 by Jake Miller
Oil change done in 3 hours incredible turnaround
Also, receptionist asked if I needed a tire rotation, I said “it’s a newish car, have him take a look and if they need it, do it.” When I picked it up she said the tires are good! They coulda rotated me on his word for a quick buck but they are honest folks and saved me my money, great local business! Must continue to support!
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December 2023 by Dana phinnessee
took the car by there on a Friday afternoon after work, and waited for the car. they changed 2 of my O2 sensors in less than an hour.
the communication was wonderful. i will be taking every vehicle i own to this place for repairs from now now. Oh did I mention the price was very affordable???
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November 2023 by Barbara Pratt
He was helpful. He works hard. He got everything done in a timely manner.
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November 2023 by Kristina Harper
I love that they are thorough and kind.
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October 2023 by Kevin Vinyard
I used Owen Automotive to get an old vehicle, 2006 F150 5.4, that had been sitting for awhile ready for my teenage daughter and her adventures. I wanted it in top condition and reliable. Gail and Donnie certainly took care of that request and George did an amazing job diagnosing and getting my 17 year old pickup ready and back to reliable for my daughter's first vehicle. I cannot thank y'all enough for the constant contact and updates on the progress as well as the end result. Thanks for the work and service to our town. Highly recommend and will be back soon with my other 17 year old truck for a pep up!Services: Tires
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October 2023 by Joe Murray
Owen Automotive checks all the boxes: reliable, fast, and trustworthy. When you take your car there, you know you are not going to have to deal with attempts to upsell and you know your car will be fixed right the first (and only) time. Highly recommend!
