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July 2024 by Allen Davis
GREAT SERVICE
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July 2024 by Monica
Online purchase was extremely easy. They had our order ready in 20 minutes instead of the hour time given. Was in and out of store in 5 minutes. Employees were extremely friendly and eager to help. Thank you Staples!!
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July 2024 by Elaine Pugh
I went in to drop off an Amazon package. Myself & another lady were standing patiently in front of the counter but no one was there. We weren’t looking around or rolling our eyes or anything of the sort. Just standing there…waiting…All of a sudden a taller, male cashier with dark hair and a beard yells from his station to ask if we were there to return Amazon items, we nodded yes. He proceeded to YELL instructions to us and the fact that there were round yellow stickers on the floor to show us where to go (if we had only looked down) and that the amazon return counter had been changed to a different location for over two weeks (how would we know this?) His “tone” was that of a parent scolding children or a teacher corralling a bunch of unruly children after play time. I am 62 years old, I do NOT need to be scolded in public because I didn’t read a sticker on the floor! I will be returning my future Amazon items at the UPS near my work from now on! Staples obviously doesn’t want my business or they wouldn’t allow their employees to treat customers with such disdain! If he hates his job that much, he should look around, there are plenty of other jobs that don’t require him to “bother” with us pesky customers!!
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July 2024 by Christopher Moore (popcap)
Google printer ink refills. Staples pops up. Okay. Whalk in go to the print counter. And waited. Wasn't even approach called out to us asked what we wanted... And we asked about refills ge says nope try googling it.... Guess this guy deserves a raise..... Asked if he knew where we could go. He goes nope ... Fun friendly helpful person this guy is....
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July 2024 by James Clinton
The three persons I consulted at Staples were knowledgeable and courteous and were helpful in suggesting the specific item, a printer, I needed.
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June 2024 by Timothy Fisher
Knowledgeable, professional experience and very proficient in the work they performed for me.
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June 2024 by MenOf Tomorrow
Staples, Oak Ridge, TN has great customer service and the products are very good. I would recommend this store to anyone looking for quality items.
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May 2024 by Helen Toomey
I had an appointment at 8:45 today,I went to staples in Oak Ridge to get copies made,well I'm standing outside and at 8:04 2 employees one female and one male come and open the doors and they said give us 5 minutes..I think someone needs to talk to there employees to get to work a little early so you can open on time..I was late for my appointment
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May 2024 by Danielle Quesinberry
Great experience. Terry in management is awesome. She was so helpful and kind! I’m thankful for her assistance and willingness to go above and beyond for my needs and answering questions during my visit.
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February 2024 by Vickie Poe
Was in my local staples today. I asked for help but was not given any. Was told to go ask the girl over by repairs, I said she was busy and he told me that he does not know what to tell me. When u asked if he worked there he said yes but can not help me. I left and will refuse to return. I personally received no customer service. I saw another man walk out leaving a car with items in it. It's a shame. I will drive farther and go elsewhere, but will not be back
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December 2023 by Karl Stewart
5 star service today! Every other time I’ve had a music book bound I’ve had to drop it off and come back several hours later. Not today. The clerk got me taken care of right away and just ten minutes later I was on my way.
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September 2023 by Wallace Barron
The printer was priced over 150 more than they showed on line. They showed it was on sale in the store price. They didn’t fix it for the next customer. The store was dirty but the bathroom was disgusting
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August 2023 by Edward Piotrowicz
Since Mr. Personality got canned from the Printing Services Department, things have been very professional again!The computer guys are the best!
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July 2023 by melissa emery
Called to see if tech person would be in. Was told yes at this time. Waited to go so to give them time to get in at all that. Get there nope they are not there. Told will be in at 11. Okay fine I can leave my laptop and go eat. Only no one knows what kind of paper work I need to feel out for tech drop off. Finally get someone that does only to get told the tech person isn't working until Monday! I have been in three other times with this same issue come Monday might be taking laptop back for refund.
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June 2023 by Bernard Keylon
Staff are very versed in all of the merchandise offered in this business. The printing department is very professional and knowledgeable of printers and paper quality. Top notchBusiness is ADA compliant and spacious.
