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“David was great to explain everything about each mattress. He was very patient and listened well to what are preferences and needs were. We didn’t feel rushed or pressured. Great experience!”
“My husband and I worked with Donovan and he did a fantastic job. My husband and I had some differences of opinion on design and Donovan figured out how to meet us in the middle (while making us both compromise and come out comfort zone for the better of the style) - he came to our home and designed our living, screen porch, and master bedroom spaces - taking into consideration our living needs (young kids). 8 months later of living in our furniture we are sooooo comfortable in our main living spaces he helped us with. What he did - was also offer us brands outside of their sales floor. And we brought him ideas from online and he worked with us to get the styles we wanted while making similar recommendations within budget preferences. (We varied on budget preferences depending on which furniture piece we were wanting). Recently, we went to Braden’s and Donovan again for outdoor furniture and he helped us design our outdoor space working within our (realistic!) budget — our experience has been amazing and they offer all brands - you just have to ask. Also - they help design the space. 5 out of 5 experience.”
“Jermaine was a wonderful salesman! He was very knowledgeable and helpful with any questions and concerns we had. He was also kind and patient with us, as we (unknowingly) stayed about an hour past store closing. Highly recommended him and this store!”
“The customer service is top notch! There was a manufacturing error with my original mattress so I contacted Brooke Moore from customer support who immediately responded and sent me a new mattress. Cannot recommend this company enough!”
“I bought 3 pillows and a throw from Paula. She is the best salesperson without pushing a sale. We will continue shop at her store. We love our sleep number mattress!”
“Awesome bed, we absolutely love this orthopedic, pillow top king size mattress we bought, along with with much needed new box springs! This bed is especially ideal for people that need a " decent " mattress at a very good price. Kevin, was excellent with answering questions and he was polite, honest, and we highly recommend "The Bed Store."”
“Wonderful customer service from Gail in selecting fabric for a lift recliner.. so many choices. Had to order but it was delivered within 10 days! Very pleased with everyone we dealt with.. thank you for helping w so many of our furniture purchases.”
“Geordon Brown was incredibly helpful in my search for master bedroom furniture. After looking for what seemed like forever, he helped find exactly what I needed and wanted! It was so easy!! I cannot recommend him enough! Check Geordon out at the Turkey Creek Ashley location!”
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“Joseph is the most helpful person I've ever encountered with regards to finding the right mattress for my wife and I. Case in point, I live in Virginia and now I know I'm better off driving 5 and a half hours to Knoxville when we need a new mattress because everything about our experience with Bed'r Mattress is exceptional.”