JCPenney in Oak Ridge, TN, has been a reliable shopping destination since 1902, offering a variety of fashion, home decor, beauty products, and accessories. Customers appreciate the store's wide selection, which includes exclusive brands like St. John’s Bay and Liz Claiborne, catering to different styles and budgets. Despite being a smaller location, shoppers find a good range of options, including Big and Tall sizes. The staff is often praised for their helpfulness and friendliness, with specific mentions of exceptional service from employees like Cheryl and Debbie. Customers have reported quick and efficient service, highlighting the store's inviting atmosphere and well-stocked inventory. Overall, JCPenney combines style, quality, and value, making it a favored choice for many shoppers.