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April 2023 by Danielle Brown Huntington
The only reason I don't rate 5 stars is because of how the units are built but it's climate controlled so maybe that's why they built them like so... ??♀️
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March 2023 by Brian K
I started an account online and was assigned a unit and emailed a code. The code did not work, so I emailed and called. No answers to emails, and no one answers the phone. It just says the mailbox is full. I had to file a dispute with my credit card company.
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September 2021 by Tresa Daugherty
I rent a unit there. Prices are reasonable
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September 2021 by joseph stewart
Clean and safe very good experience! I rented my unit online on my phone. Very convenient and awesome experience. Had my things in storage for 11 months. 24/7 Access! Will go to them if I ever need storage space again.
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August 2021 by Melissa Woods
They lied about the air conditioning. My photos and collectable items were damaged. The owner and the maintenance man bullied me, called the police on me, then refused to refund me the money I had just paid them for the month.Also, they claimed that I illegally entered the building, cut my lock, and removed all of my belongings from the unit. 100% impossible, because I am handicapped. See you in court Grove Indoor Storage!DO NOT GIVE THIS COMPANY YOUR BUSINESS OR MONEY!!
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February 2021 by Desiree Landry
Nothing fancy at all but the online reservations and payments are nice. I used them for a few months with zero problems.
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January 2021 by Michelle Dexter
Clean and safe very good experience! I rented my unit online on my phone. Very convenient and awesome experience. Had my things in storage for 11 months. 24/7 Access! Will go to them if I ever need storage space again.
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December 2020 by Sally Herron
Great place to rent a storage unit.
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October 2020 by Baylee Ridge
I very much recommend Grove Indoor Storage. Employees/ Owner very nice. Clean and safe units. Reasonably priced!
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April 2020 by Toni Click
Have been with this place a few years now...knew the owner and son before hand...cause they rented to my mom...and my little brother as well....they are really good people...and the unit is perfect size and was recommended by the owner...should have done this awhile back myself..but hadnt really had time
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February 2020 by Kim Strunk
Grove Indoor Storage offers online payments and communication through texting which is very professional and helpful. I rented a space for 6 months and was very happy with the service I received and the ease of use of the Grove Indoor Storage facility.
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November 2019 by Scott Mitchell
First of all I’d like to start out by saying this review should have been done by me a while back. I have been a customer of Grove indoor storage for more than a year and have never felt more secure about my belongings. The communication they provide is by far the best I have ever had with any business of any kind anywhere. I went through some hard times and lost my job, my fiancé left me, I hit rock bottom and hardly had enough money to make it. I barely explain my situation to Koreen and she was more than willing to work with me in anyway possible. She has made sure that I didn’t lose my belongings. I’m glad to say that I’m doing a lot better right now but I sure wish that every business I dealt with gave me the same courtesy and respect that they did. Their office is not hard to find and I actually was able to get a unit on a Sunday when I first started out with them. I forget the gentleman‘s name but he went out of his way to swing by and make sure I had a key and I made a payment over the phone. So again disregard any negative comments on here because this is one of the best businesses I’ve ever delt with!!!!
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August 2019 by Joyce Kopp
Having to sell my parents home, relocate my sister to an apartment that is not ready, moving her furniture into Grove Indoor Storage was a breeze among chaos! I originally thought I needed a larger space. Changing to smaller was easy. The lease process was very pleasant with all being accommodating.
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August 2019 by Linda Gowder
Very courteous and accommodated my needs gracefully. So reassuring to have personal service from knowledgeable owners. Would definitely refer people here
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August 2019 by Elizabeth Davis
Great customer service! Go above and beyond my expectations. Straight foward. Very friendly and although we no longer rent a storage unit ,we rent a house from them over a year now. If i have any issues it's taken care of ASAP!
