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November 2023 by Shannon Duncan
Quick and easy process. Unit is spacious and was clean as well
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November 2023 by angie farr
Very convenient and easy access!
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October 2023 by Michael Sgarella
Store ease and the representatives there make the process so much better. We are always arguing with Midguard and that is why we switched. Thank you for the ease and a flawless process!
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September 2023 by shepherdliv
Anna was very kind and helpful, she was very knowledgeable and reservating was seamless
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August 2023 by Kristina Raupp
I love the accessibility to these units. The blue tooth entry is so convenient! I rather enjoy that even though a person is not right Infront of you, everybody that I have talked to is extremely helpful in resolving my issues. The only inconvenience is the construction going on which has torn up the drive between the C and D building. This also happens to be where my unit is located. Hopefully the drive ways will be fixed after the construction is completed.
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August 2023 by Terri Smith
We arrived on site only to find our spot had been taken by a skidoo. LoLTrey was not only very helpful but patient and understanding.She found us a space for our 36ft RV in a matter of minutes.Thank you Trey!!
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May 2023 by Benjamin Hunnicutt
Mia was fantastic. She was able to walk me through the process step by step and even put up with my sad dad jokes along the way.I also really like the electronic lock system. It paired quickly with my phone and worked flawlessly. Could be an issue if the power ever goes out and you need access, but that doesn’t seem highly likely so I won’t dock them for it.The facility was a little difficult to find. It’s a long driveway between other businesses with not much signage. Of course, I went after dark…it may be much easier to spot during daylight hours.Overall, I think it’ll suit my storage needs quite well.Thanks again, Mia.
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April 2023 by Seth Harmon
Peyton was quick and very helpful with setting up a rental spot for me.
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February 2023 by Devon Reed
This corporate entity has bought out and taken over Fox Storage in the most impersonal and profit-driven way that I have ever seen.They removed every tenant’s personal locks without notice and installed a digital system that can only be utilized via an app. I have been unable to access my property for over a week, am current, and still unable access even with their app.They advised the previous owner that she is not to inform the tenants (many of them, like me, have been renting for a decade or more) of the change of ownership. This made her look very bad.I have had nothing but problems since they took over and am concerned about many of the older tenants who are not tech savvy. They have provided a very strict new rental agreement that no person with common sense should sign. They only communicate via automated emails and to not respond to replies.Upon my first contact with StoreEase personnel via a digital screen in the office remotely connected, some guy introduced himself as the “CEO” (of a small town storage unit??? What a JOKE). They assured me issues were resolved, and then the very next day I was unable to gain access to my property and nobody answered any number provided for hours. While myself and several other people stood locked outside of their gate unable to access their property.They have attempted to raise the rental rates twice in the past month, for the “convenience” of their terrible/nonexistent customer service and their horrendous app, and their add on insurance, all via automation.*edit: the monthly rate for my unit has increased by 41% since the time that I postes the review.THIS IS GENTRIFICATION. DO NOT PATRONIZE THIS BUSINESS!!!THIS IS NOT HOW WE OPERATE IN SMALL TOWN TENNESSEE
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February 2023 by Karen Fox Barreira
In our new role as tenants at StoreEase Oak Ridge, we have been very impressed with all the interactions we’ve had with the virtual managers in the office. The managers are available after only a few seconds of waiting, are incredibly helpful, and very pleasant. If you haven’t been in the office to see this new technology, you should check it out.
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April 2022 by Melissa Blalock
Absolutely the BEST!!!!
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June 2021 by Kessler McDonald
Rented a 10 x 10 here for a little over a year I believe. They were the cheapest around and close to town. Clean units and very easy to access. No flooding or pest issues. 10/10 would rent from again if I need it.
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June 2021 by Karen Caruthers
Very friendly owner/ manager. Clean units with easy access.
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June 2021 by lloyd Finley
Great customer service.
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November 2020 by Mark Easler
Great experience with Fox! Easy access, great prices, and a great manager. Available by phone and quick to respond to email.
