Direct Auto Insurance receives positive reviews for its friendly and helpful staff, especially at the Oakridge location. Customers appreciate the patience and personalized assistance provided by agents like Linda Day, who helped them select policies that fit their budgets with ease and without hassle. Many mention the smooth process and the added bonus of receiving a $20 gift card after signing up. Christian is also highly praised for going above and beyond to solve problems, returning calls promptly, and providing excellent customer service. Customers find the staff understanding and willing to explain policies clearly, making insurance less confusing. The company is noted for offering affordable rates, especially for those who previously paid much higher premiums. Additionally, the mobile app is recognized for helping customers lower their insurance costs based on driving habits. Overall, Direct Auto Insurance is seen as a helpful, affordable, and customer-friendly business that values its clients and offers reliable service.
Linda day at oakridge location was excellent at helping me pick out the best insurance policy to fit my needs. I recommend her and direct auto insurance hands down the best!
February 2024
Gote everything that I need to little to nothing and good customer service
January 2024
I normally pay $108 for my car insurance but since I had a wreck recently it went up to $130 which still isn't horrible ?♀️ Friendly Workers & Helpful Staff! They can really dumb it down for you if you're a bit slow like me ?? Plus they have an app that can lower your cost of insurance by how good you drive ?♀️
