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August 2024 by Billy Dennison
Robyn manager was rude. We waited in line and when was next in line and she took a phone call and instead of putting g on hold she began to help them. Then next worker came and helped next in line so we waited to be skipped and ignored. Then when she was helping us she was in all others business but ours.
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July 2024 by Alltech of Lakeland
They are always helpful and at time have gone out of there way to help.
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July 2024 by aiyana lightfoot
I came to auto zone and Alejandra helped me with my car battery. She was amazing!! She was very kind and efficient with her work. She gave me advice on what to do with my car battery and provided wonderful customer service. She deserves all the recognition.
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April 2024 by Melinda Fawver
My husband and I got a low 12V battery warning on my 2022 Ioniq 5. We were able to drive home from Wears Valley and my husband kept the car running while our wonderful customer service person found the right replacement 12V. I bought the one with the three-year warranty. She took it out to our car on a dolly, and we drove home and replaced the battery in our driveway, no problem.
We took the old battery back the next day and dropped it off for a small refund. Easy peasy. The customer service was friendly, quick and professional. Would use again.
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February 2024 by Kathy Keiser Boullie
Very helpful
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February 2024 by Ben Ledford
they are great guys and always get the right part
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December 2023 by Alysha Elrod
Rude old man didn't seem like he wanted to help me at all. My husband had given me a list of what we needed and ended up not getting everything because of the rude old man...
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December 2023 by Alysha Rossignol
Rude old man didn't seem like he wanted to help me at all. My husband had given me a list of what we needed and ended up not getting everything because of the rude old man...
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December 2023 by Chris Monaghen
Vickie C was very helpful
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November 2023 by Shannon Scott
Absolutely horrible experience. Employees were rude or indifferent and unhelpful. I was made to feel like a problem. The employee literally called me "his mess." When the one wiper didn't work and the one he replaced it with also didn't work he literally said "I hate you now". Eventually he got the right kind of wiper, but this was such an awful experience I will never come back to this location and do not recommend it to anyone.
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November 2023 by Ethan Brown
Terrible customer service. I literally showed them the receipt for my recent purchase and they tell me there is nothing they can do even that though the box quite literally says 5 year warranty.
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November 2023 by Gene Joiner
Very helpful!!
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October 2023 by Kelly Shelly
The customer service was really bad. I walked in there and went to the front desk and asked one of the two people currently working if they would mind helping me figure out which oil my car took. They said, “of course” and then started hysterically laughing at me. When we figured out what oil and oil filter my car needed the employee made a comment about how there is no possible way I know how to change my own oil and then laughed at his own joke. While helping me look for the oil filter, he could not find it. I picked up the one in front of me and said “is this right” he goes no that’s not it. He looks little bit longer and then he tells me they didn’t have it in stock and then suddenly see the one that I had literally just picked up and goes this is it. When I went to pay, I said I think I have phone number here and the guy checking me out just scoffs and says, “you probably don’t.”
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September 2023 by bossman leonard
Store is bigger than expected and had what we needed
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August 2023 by Donald Chase
Had to go back twice for my windshield wipers
