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January 2024 by BEING LOKI
My apologies, was unaware TN got a storm as I live in WA. Thank you for the quick response! Got nervous when all departments didn't answer after having tried the customer service line multiple times this morning. Makes sense now.
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December 2023 by Matt Ervin
I live in Nolensville and having these guys right down the street is amazing! You can create a cart and then call them and they'll have your order ready to purchase at the bike shop on Haley. Very friendly folks, great selection, great prices. Great neighbors!
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December 2023 by Mudita Timmons
The worst customer service ever. I don’t care how fast they shipped my jacket. They gave me nothing not even a receipt. I won’t recommend or order from this company anymore. So disappointed..
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November 2023 by Ted Chapin
I ordered side bars for my Yakima Overhaul rack. I received a receipt and still have a shipping notification with package weight. The order was cancelled?! Who cancelled it? I DID NOT! Now I am SHOCKED to learn THE COMPABY IS BASED ~30 MINUTES AWAY FROM ME? I am confused and unhappy with this retailer
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November 2023 by B C
Their customer service is virtually non existent. Finally got someone to reply to my email about a price adjustment. I bought a jacket and its still in transit, not yet delivered, but now the same jacket on their site is $80 cheaper. They won't do a price adjustment. But they said I can buy another one on sale and return the original when I get it with no charge return shipping. lol... What? Sure. Let's waste time on both our ends.
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October 2023 by Blake
"Today, I received my Fjallraven Vida Pro Ventilated trousers from Outland USA, and I'm genuinely impressed. Not only is the fit perfect and the comfort unparalleled, but the customer service I experienced, especially from Yael on the team, was of world-class caliber. I wholeheartedly recommend Outland USA for their exceptional pricing and dedication to customer satisfaction."
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October 2023 by Beverly S
I bought black *** Airshell vest at ****** ***** ******* ******* in Maryville Tn and it was perfect weight for outdoor weekend there. Wanted more colors so ordered the blue and fogbank.Much lighter weight than the black one which also cost considerably more, $150.I like them but would like to find more of the weightier ones as well. I will keep checking your company.
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October 2023 by Travis Horton
I just ordered some Keen shoes from this company on Saturday and they said a receipt and copy of my invoice was sent to my email, but I didn't receive it. I've seen some negative and positive reviews about this company. I hope and pray that my outcome with this company turns out positive.
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August 2023 by Harley D.
I ordered a pair of ecco shoes. They sent me 2 left shoes and one was 11.5 and the other 12.5 . How the hell do you screw up a single pair of shoes. Will never order from this dumbass company again.
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August 2023 by Victor T
I bought three ****** shirts from them and they all came to me in great condition, the right size and well packaged. I was very happy with them. Thank you, **
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July 2023 by Avery Hodges
Great company with good pricing and amazing costumer service. My ordered item that was on sale was out of stock and they helped me get a similar item at the same price point in no time at all! Definitely will be getting my business in the future!
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June 2023 by shaban6151
I live in TN, I called yesterday June 13 and they answered promptly, I drove there today I live about 45 minutes away, it was my first time there, a young man named Carson helped me with my purchase, he was very nice and informative, I had a great experience at the store in NOLENSVILLE TN, I was very happy with my purchase and I will certainly go back. Marie Shaban
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June 2023 by Wayne Hilterbrand
They did great by me. Good prices and fast inexpensive shipping.
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May 2023 by Federico Luengo Gimeno
AVOID this seller. They sent me half of the backpack I ordered and they didn't give me any solution. The small part I received is completely useless. Try to buy in whatever place you find but not in OUTLAND SA
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March 2023 by Thomas Akers
Ordered a Hat, When it arrived it was covered in animal hair and the top was torn up. This is a product that was put in a box and shipped to me... was the person blind that packaged it or is this how you conduct business...
