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September 2023 by Matthew Lang
Maybe a good place. I doubt it. Drove all the way out there cause google said the business was open. Farther from the truth. Sat there for 30 minutes hoping I was just early and the times of business had changed. After the start of the hour I called and no answer and no answer machine. Better off going down 2 minutes of driving and to the Newport cvs to drop off.
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May 2023 by Henry Bariteau
Owner stated they don't pack and ship because of liability. Cash only business. The sooner they go belly up the better.
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January 2023 by Emilie Stanton
I own a mobile notary service and this place is the best to be able to get packages out on time, without having to drive to an official ups or fedex store. The owner is a nice man and is very helpful. I really like that it’s a cash only business as well!
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November 2022 by LISA STILES
Never once has this gentleman been rude or unkind to me...in fact, during my most recent visit maybe 2 weeks ago, my UPS tracking label could not be picked up by the scanning device but no biggie, he just entered the tracking number manually and told me Knoxville would reprint an entirely new label...I did me a Happy Dance right there in the store??????...and then because it happened to be a slow day, we shot the breeze for a good 30 minutes... that's customer service and that's why I'm a repeat customer!!!
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August 2022 by Orchestral Luxnight (Orchestral Luxnight)
"Nothing in life is free."He tells me this when he tries to charge me to send a package. Went to the CVS maybe two minutes away and they ship it for free.He also needs to post somewhere that he doesn't take scan code packages so you're not waiting in line for no reason.
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March 2022 by Pk W
I have been dropping off packages atleast twice a week for the last 6 weeks. I have never once been spoken to rudely nor have i had a bad experience. Furthermore on one of my many visits i happened to drop $23. When i returned and asked if i happened to drop some money in there he promptly gave me the money after verifying how much it was?. He was very honest and nowadays sometimes that is hard to find. Have a great day and remember we are all human and not perfect so be kind.
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October 2021 by gloriagamer
I don’t know what everyone’s problem is that keep saying this man is rude. I’ve been in this store twice and he could not help me after trying to find a box I needed. I didn’t get mad at him because I showed up with no box. The third time I came back it was a success and he shipped my box but was never rude and people nowadays are the impatient rude ones. I hope you all have enough good karma to make up for your meanness and impatience you have for a man trying to run a business alone. Entitled people need to try helping themselves and if they did they would probably get upset at themselves too. Why? Because they do not know what kindness is. Chill out people. It’s not a crisis!
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June 2021 by JoAnne Bratton
Excellent service. Very cordial gentleman that works here. UPS shipping facility.
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February 2021 by Susan3590
MY HUSBAND TRIED TO DROP OFF A PRE-LABELED FEDEX PACKAGE AT THIS LOCATION AND THE OWNER TIRED TO CHARGE MY HUSBAND $2 TO TAKE THE PACKAGE. I GOOGLED DROP-OFF SIGHTS IN NEWPORT, TN AND THERE ARE SEVERAL THAT ARE FREE. THE NEXT NEAREST DROP OFF FOR PRE-LABELED FEDEX PACKAGES IS AT WALGREENS AT 102 E BROADWAY ST. (ON THE CORNER)
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October 2020 by Lu Lu
Disregard the bad reviews, probably just grumpy people. I have been in this store at least 20 times and the guy is super friendly, helpful and fast. Considering I'm foreign, I was always treated very well. Maybe the people leaving bad reviews have to work on their attitude and politeness!
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September 2020 by Ang Lanning
Stood in line with absolutely no acknowledgment for a good 15 minutes, then before I even ask if I can drop off my packages he starts shaking his head no. "We can't do scan codes" u have to go to the UPS store its in morristown. Okay well maybe next time you should post on the door its drop off not PACK & SHIP (which includes printing dang labels) ??♀️
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July 2020 by Steve L.
Absolutely worthless. They're supposed to open at 10, try 1030 or 11 at best. Plus they close at 4:45. Cash only, that way if you're not happy with their service you're just out of luck. Avoid this Place like the plague
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June 2020 by Edith ruggles
Grouchy!!!!.unfriendly
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May 2020 by Stephanie Ford
I was there today and had a wonderful experience! Wonderful customer service and very helpful ?
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February 2020 by Mb B
Beware this is not a full service ups store. The guy in there was a little bit of a smart elic did not offer to help me cart out my heavy box kept saying I had too many labels on the box when this is how it came! G thanks for the help lol
