Mobile Phone Accessories near New Tazewell, TN

“Cannot ask for better service from Amanda Hickey and Chris Blackburn. Me and my husband showed up about 4:30pm to trade in my phone and my husband’s. Their presentation was professional and friendly. The process to trade in my phone was super smooth and quick. My husband was indecisive on what phone he wanted, but with Chris's help he decided on one. There was a small hiccup with the set up process for my husbands phone but Amanda fixed it promptly. I have a 15 year old and an impatient 2 year old. Amanda and Chris were amazing with my kids, making sure they didn’t get left out of the conversations. Cannot thank them enough for tolerating my 2 year old when he got upset about having to wait. They closed at 6 but we were there until 7:30 due to no fault of theirs, but they made sure we we’re comfortable and explained the whole process to us as we waited on the call center to fix the issue. Amanda apologized a thousand times and thanked us for our patience. They didn’t let us leave until we both had our new phones in our hands and were satisfied with our purchase. Me and my husband were contemplating changing providers due to inflation and just trying to find ways to save some money but Amanda and Chris’s professionalism, friendliness, and amazing customer service changed our minds completely. We are beyond satisfied and these two deserve the recognition more than anything. I could brag on them all day.Thank you Chris and Amanda.”

“This AT&T store is awesome! Josh was able to fix the problem we were having that even the "advanced technical support " couldn't figure out after 1 1/2 hours of being on the phone. Josh was able to correct it in 10 minutes. In my opinion, Josh deserves a HUGE raise!!!! AT&T should interview him for a manager position. I can't say enough about how grateful we were for stopping in the Tazewell Tennessee store. Thank you Josh. ?”