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July 2023 by Christopher Parsons
They are always helpful
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September 2022 by Kristopher Combs
It's a good credit union but whenever you ask them to purchase a box of pennies or quarters they never seem to have any. What kind of credit union never has any pennies or quarters.
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May 2022 by Cindy Lucas
Friendly, helpful serviceGreat rates
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February 2022 by Brenda Norton
We had fraudulent charges on our account a while back. They were taken care of right away. They have always been very helpful with whatever the issue was. We love the people there and we’re thankful we chose EnrichmentFCU when we moved to this area a few years ago.
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August 2021 by Shannon Duncan
Loan requirements were outrageous. Loan officer didn’t really care whether or not I got the loan. Never use them again
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July 2021 by Melissa Johnson
We have had nothing but problems with this bank. We can NEVER reach anyone at our local branch and end up talking to folks in Oak Ridge or Knoxville. Most recently they deposited a $100 check as a $10 check. I called them immediately after it was done and told them of the error. They told me to ask the person that wrote the check to "just write another one" I told them this was NOT an option and they needed to correct the issue. I was told it would be corrected but it wasn't. Instead Janet (a branch manager at one of the locations, no idea where I was even talking to) calls the folks on the check and asked them to rewrite the check!!! I AM LIVID!!!! This is NOT the type of bank I want to handle the accounts I am a part of!! So unprofessional. She didn't even have the professionalism to call me herself to tell me she had done this, she had Kelly (another manager within that branch) to call me this morning! I WILL be looking into changing banks and I will remove all our accounts from this institution!!!
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July 2021 by Judy Freels
I opened my account here 11 years ago! Couldn’t imagine banking anywhere else !
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July 2021 by Nancy Kinsler
Fast and friendly service
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June 2021 by Donna Riggs
I've been banking here for years and they've always been nice and helpful. It is to my understanding that the drive thru is open on Saturday for half the day unless they have changed this recently. There ATM I sometimes have issues with and I do wish that they had more banks in the areas
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May 2021 by Rick Lamb
Very nice people
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April 2021 by Skye
They're usually nice and have better interest than other banks. They also stay open later which is helpful.
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October 2020 by Richard Poore
Friendly people, me and my family have been with them for over 10 years
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February 2020 by Kyle Young
This is the best bank! Highly recommend. They always make things right & even helped us get our auto loan refinanced for cheaper payments & lower interest!
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August 2019 by Amanda Cole
This bank is absolutely ridiculous .
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April 2019 by Thoren Heselschwerdt
Very nice people, good bank, hours are s*** I get off work at 5:00 and can't go put money in or out without using the drive-thru and half the time I don't make it on time for that even
