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January 2024 by Courtney Bates
I am not able to rate the hot air balloon service being that it got canceled due to weather. Although, I will say the customer service was awful. The owner or whoever took the calls was rude on both occasions we spoke and instead of offering a different time to reschedule just hurried off the phone had better things to do than keep the business going apparently.
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December 2023 by Melanie Blumfelder
Oh my gosh, where to even start. This was nothing short of a FANTASTIC experience!!! Even though this was our 6th Hot Air Balloon flight, Ray and his crew has been our favorite!! They are very knowledgeable and experienced. Not only did we feel safe, this was the smoothest landing ever!!! We felt like we had known them all for many years. The hug before we parted ways sealed the deal….they felt like family.My hubby proposed in a hot air balloon 32 years ago and going up has just kinda become our ‘thing’. On the way to the launch site, we talked about how we have collected ornaments from every trip we’ve taken and have a ‘vacation’ tree…..They truly listened. When we got back and were having our celebratory mimosas, they presented me with the cork turned hot air balloon ornament for our tree. What a great momento!! ♥️So much fun…highly recommend!!!
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November 2023 by Lo Vera
I'm sorry I took a couple of days to leave this review. I needed to ensure I had the time to use the right words to describe my experience.IT WAS MAGICAL!I got this to my spouse as a birthday gift, and I didn't know I needed to have this experience in my life too. Like, I wanted to flight a hot air balloon, but didn't know I -needed- it. Lol.Ray and Mary Ann were phenomenal in making sure we both had an unforgettable experience. From that first touch when confirming the trip, to seeing the balloon inflate, to being on the sky flying over foliage with fall colors, to the arrival toast.Everything was per-fect. Could not ask for anything less or more.I wish many more people could go through the experience of flying a Hot Air Ballon. It will make a Happier World.If you are considering having such experience, please consider What's Up Ballooning. They are kind, servicial, and are aware how meaningful this experience could mean to an individual. So they work to meet your expectations.Recommended!
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October 2023 by Karl Meiser
From the moment we arrived until we headed home this was a fabulous experience. To start, we had an offer to help with the setup which we quickly agreed to. Getting the balloon inflated was a great experience to watch and a learning experience to boot. The flight was beautiful - not noisy like I had thought. Five stars on the landing. Even volunteering to pack up the balloon and basket was fun! Strongly recommend and my spouse and I will come again.
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September 2023 by Leah
Amazing experience. Owners and staff were all so nice, sincere and engaged with everyone. The event started on time and ended at the time they said it would so we could move on with our day.Views were spectacular, ride was so smooth you lose your fear that your 2800 feet in the air.When they say wear a hat...THEY AREN'T KIDDING, maybe even something on your neck bc that flame is very hot.
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July 2023 by Terrie Statzer
What a fabulous birthday celebration! Thank you Ray, Mary Ann and the crew for the trip of a lifetime!!!
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July 2023 by phil behr
Amazing experience. The crew was awesome and made the entire experience great. Beautiful flight at sunrise. Definitely would like to do it again.
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June 2023 by tina ramey
This has been on my bucket list since I was four years old. Today I got to mark it off my list. The weather was perfect and the excitement and experience was amazing!! The whole crew with What's Up Ballooning are awesome, friendly and professional!! We got to watch and participate in the entire process from taking the balloon out of the trailer and setting it up. The crew are very informative and are willing to answer any questions that you may have. The ride is beautiful and peaceful and the landing is soft. I recommend What's Up Ballooning if you are wanting to take a balloon ride.
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January 2023 by Jamie Whipple
This experience was absolutely AMAZING! From start to finish! I was so nervous but when we started to go up all I could do was smile! They were very educational and professional, also a lovely couple to be around. I couldn’t have asked for a better day! The views over the mountains were breath taking! Thank y’all so much.
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January 2023 by Lindee Salke
We took our son on his first hot air balloon ride and he loved it (we all did)! Ray was an awesome pilot and the rest of the crew (Mary Ann, Amy, and Jim) were wonderful as well! They really make you feel like part of the team. Also love that they document the whole thing so you can get candid shots and video of the day too. Definitely recommend them if you’re ever in the Gatlinburg/ Pigeon Forge area!
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January 2023 by Tammy Simmons
This was the most enjoyable and memorable experience of my life!!!! Ray and his crew made us feel comfortable and like family. We would definitely do this again. If everyone in the world would go up in a balloon and see and hear the peacefulness of God’s creations this world would be a much better place to live in.
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January 2023 by Harry Larsick
We had a fantastic time. The ride was so smooth, and peaceful with the best views ever. This was our fist balloon ride and Ray, Mary Ann and Scott made us very comfortable, safe, and relaxed. They tell some of the best stories ever. We didn't realize how clearly we could hear people talking, and dogs barking on the ground from over a 1000 feet in the air. Who knew that cows don't like balloons flying over them. I surely didn't. The trip was a birthday present for us, and boy are we glad that they booked this for us. if you're ever in the Knoxville area, and looking for something unique and different, then this is what you need to do. I can't tank What's Up Ballooning enough for such a wonderful time. We can't wait to go back and do it again.
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January 2022 by Double A (Aaron Albitz)
What a beautiful airial ride in the mountains and with a very special heart warming couple and team. For those that want to experience the gift of flight, a balloon is by far, IMO, the most relaxing and less nervous feeling to get that experience.
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January 2022 by Donna Kaiser
This was one of those once in a lifetime experiences! Of course a ride in a hot air balloon would be, but Ray and Mary Ann make it so special and personal. Before we were done, we felt like part of the family. A great morning with great people! We highly recommend What's Up Ballooning.
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January 2022 by Eric Stevens
Cut in line at the tire service center for a tire rotation. I was there 10+ minutes before his pulled in. Appointment? probably not, gave zero cares about me waiting there before he arrived, nor spoke to me, and went to the manager to get his white truck pulled into the bay taken care of promptly. I waited another 35 minutes because of him.* Let this be a warning to people who plaster their business logo on vehicles and blue jackets then act this way. This is evidence of poor character I suppose but that was choice was not available for this review.
