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March 2024 by Stephanie Meyers
I've been getting your Asian salads because they are delicious and I love up by Franklin ky so I always go there but the other day I was out and went to this location.. My salad has very little to no chicken on it and what was on it was cold and tasted old. They also proceed to drownd the salad with the Asian drizzle that ya'll put on it. It was just very disappointing.
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March 2024 by Logan Watkins
Avoid visiting this Zaxby's location; recent reviews speak the truth about the terrible experience I had. The food was served cold, my wings were not properly tossed in sauce, and the fries were also cold. This meal mishap affected my whole family's dining experience. Save your money and avoid disappointment. Definitely crossing Zaxby’s off the list for good I will be driving to Raising Canes or Slim Chickens for now on.
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February 2024 by Kait Murray
What an awful experience. This location has the absolute worst staff we have ever seen. No one was prepared to work and they especially were not prepared in life with manners or kindness. Take your business to the one in White House + Springfield and you will not be disappointed. I stood up there waiting on the worker to help me, all I needed was silverware. My husband eventually came up there and took my place because my food was getting cold. I was looked directly at by multiple workers and no one offered to ask if I needed anything. I did not end up finishing my meal so I had to go up and ask for a box, again I was walked right past by multiple workers and the lady that ended up handing me my box was so awful. She ended up hitting her fist and made an awful childish sound once she handed me my box and I walked off. This is a great way to get fired and lose business. If you don’t want to help people out, go home and sit on your couch or get a job at a funeral home where it is silent and you have no one to argue with ??♀️
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February 2024 by Paula B
Need to up your game Zaxbys. Almost $12 for salad, had to pick out most of the cucumbers & about 1/3 of the lettuce that looked like it should've been thrown away a few days
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February 2024 by Jewelz Sawyers
THIS ZAXBY'S IS SO AMAZING!!! YOU WANT EVERYTHING POSITIVE AND FOOD IS TO LITTERLY TO DIE FOR!!!!. CUSTOMER SERVICE, EMPLOYEES, ACTUALLY REAL POLITE, PROFESSIONAL,. IF I COULD CHOSE S ONONE SOOT TO GO EAT AT JUDGEMENTAL. HANDS DOWN THIS IS THE BEST PLACE TO GET WHAT YOU HAVE PAYED FORParking: Free PARKINGKid-friendliness: Kid friendly.Wheelchair accessibility: Love helping ppl in wheelchair s in and out of the restaurant
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February 2024 by Renee “tnvolfan” Young
We were disappointed in this location. We stopped in for dinner. I ordered the Zensation Salad. I was expecting for it to look like the picture but it was lacking alot. Was very small for $9.99 and it didn't look to have all of the toppings as pictured. The egg roll was nice however. The coke zero tasted like it was almost out in the machine, so I switched it for watery sweet tea. The employees, especially the front register, acted as if she didn't want to be there and was not friendly at all. We won't be visiting here again.
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January 2024 by David Jr
The employees are so nice ? food is made quickly and always
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December 2023 by Laura Rodriguez
This location: Rude. I asked the guy at the drive thru for ketchup and he said no, then gave me 3 packets. Then said if I want more it’s .35 cents and closed the drive thru window. They need to get better employees.
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December 2023 by Destiny T.
food was good. They forgot all my Zaxby sauce then they put too much ice in my drink so it taste like water down soda no straws no forks and they gave us boneless wings when it was supposed to be traditional wings won't go to the Zaxby's ever again do not work recommend and their server was OK the dude at the window was high
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November 2023 by Tha Goat
Food was cold fries was in warmer for a while must cooked to much on there rush n gave me the ends very
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November 2023 by Lamont Holbert Sr
This is a great fast food restaurant to eat and dine in. In my opinion you should get their sauce
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November 2023 by Jesse Qualls
Always a good place to eat fresh food however no greens
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October 2023 by joe neal
Simply asked how many I can get with chicken fingers drive through lady was straight rude we a chicken plate. Once again a rude comment. I guess it was because I was white.I'll be contacting corporate over this rude employee.
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October 2023 by Rebecca
It was so hot inside that it was miserable. Tea had not been checked and was completely
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October 2023 by Carrie Tayes
The Cobb salad with grilled chicken is very good and the salad is always fresh Love it.
