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November 2023 by gary Rich
They give you wash cloths to dry your car and clean your windows. Is the vacuum works good. They need to have their parking lot cleaned. Maybe with high pressure and detergent. Wear old shoes to walk around their parking lot.
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November 2023 by Tiffany Turner
Mario is an amazing employee. My battery died will I was at Washtopia and Mario came out to help. He gave my car a jump and saved the day. He was super polite and helpful.
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October 2023 by Shukhrat Abdukarimov
This is not a safe car wash! My car hit another car from behind and as a result the car wash line was turned off and my son was very scared! The manager admitted that the young, inexperienced employee made a mistake!I just asked the manager for the phone number of the general director, and the show began on the part of the clown manager! and now it is clear that the management approved the incompetent clown manager!if the manager did not block my car in front and behind, you and I would not have wasted these 30 minutes! Your evil manager promised us that he would make our life very bad and made various fake scenes!I've been your member for over a year!
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September 2023 by Bobby J.
Amazing to me that some folks want to leave a bad review because they didn't get a detail shop hand wash level cleaning from an inexpensive automatic car wash. Go wash your car by hand!This place is great. Great vacuums. Free use of microfiber towels and they supply a bottle of window cleaner at each vacuum. To top that off, today (9/14/23 @ 4pm) when I was there, one of the workers came over and helped dry my car windows. I wish I had got his name so I could give him a mention.I got more than I expected with my clean car.
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September 2023 by Asaad T.
Rinsing part is horrible!! My car came with bubbles on it all the time and hard to clean after gets dry in the summers time .
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August 2023 by DeMarcus Alsup
No point in offering “free vacuums” when you have them set to ‘useless’. So even if you pay for a carwash, you still can’t properly clean the inside of your vehicle…
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July 2023 by Son
Service is great, but I came in one day and it was closed due to mechanical issues.Please, please, please do something about your entrance street from that stoplight! I always scrape my under chassis due to the awful street.
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June 2023 by Jim Bynum
Worst wash ever! The only thing amazing about the 'Amazing' wash was how it was a total waste of $20. The wash didn't take the two bird droppings off and the rinse was poor leaving a lot of soap that was dried by the blowers. Why would I ever go back? There's a lot of better automatic washes in Hermitage and Donelson.
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June 2023 by itchaqueira fontanez
Really liked it, they provide lots of towels and window cleaner, the area looks nice and clean. Vacuum I used seemed to have low succion but it got the work done. They don't have pre-soak for the bugs so i brought my own and applied in the parking lot next to the car wash before driving through
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June 2023 by Mary Macchio
Great place to take your car. Vacuum, towels to wipe down your car all included. Best deal in town!
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May 2023 by Latisha Harris
My first visit to this location was not the best. The workers were unprofessional when it came to helping me purchase a membership. I ignored it and continue to return to washtopia and soon begin to notice that the car wash left streaks and water marks on my car. Ideally I would like to run through the car wash without having to get out to dry it myself. Also I had the second package which is $25 and comes with wax. My vehicle would be dirty within hours. I checked my account this morning and I have a $35 charge from washtopia which I didn’t sign up for and definitely not paying if it’s not going to wash my vehicle correctly. I called the location to talk to a general manager and he returned my call and the only thing he said was “I terminated your account “ there wasn’t a pleasant conversation or any questions on how they can fix the situation. Quite rude himself so the employees being rude makes sense and then as I asked for him name he said have a great day and hung up. People like this don’t need to have a job involving customer service. Especially in Nashville. We are family and washtopia doesn’t give me that family vibe. Very disappointed and still waiting to hear from the owner.
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April 2023 by Andy C.
I just ran my car through the wash and paid $3 for tire shine. Wash moves pretty fast which to me means it's not going to be a good job. Car never got the tire shine I paid for, and it's not very clean (wheels, windshield bugs) - naturally, I didn't get a receipt because when to pay for that service - you expect it to happen. Doubt I'll be back.
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April 2023 by Bill A.
The carwash itself is a little better than normal, I would have rated it a 4 star. However, do not do the plan for these 2 reasons.1) Once on the auto payment it is almost impossible to cancel. I submitted multiple times and spent hours trying to cancel. Finally I had my credit card number changed.2) The sticker, which a staff member places on your car without asking, took me half an hour to get off and I had to use a razor to finally remove it.
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April 2023 by Bob D.
Great wash and they have a separate line if you pay for monthly washes, so usually you don't have to wait in line.
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March 2023 by Kendra V
I gave it a 4 only because the inside of the automatic wash itself is maybe slightly above average. However, it's my go to car wash because of service, vacuums are excellent, and micro fiber towels/ spray available at the vacuum stations
