Walmart Supercenter offers a convenient shopping experience with options for fresh groceries online, including free same-day delivery for Walmart+ members and no mark-ups on prices. Customers appreciate the ability to stock up on groceries, shop organic produce, and take advantage of the Freshness Guarantee. The Walmart Grocery app enhances convenience by allowing customers to choose pickup times and check in to ensure their orders are ready. Associates are trained to hand-pick groceries and assist with loading them into cars. However, experiences can vary. Many customers have praised the helpfulness and politeness of employees, even during busy times. Some have expressed frustration with long lines and issues like spills in the store, while others have suggested a discount for self-checkout. Furthermore, there have been complaints about poor customer service, particularly regarding propane exchanges, leading to long wait times and confusion. Overall, while Walmart Supercenter provides a wide range of products and convenient services, some customers have encountered challenges that detract from their shopping experience.
