-
June 2025 by Sandra Jaudon
Terrible! Every time I drive through to pick up a prescription there is a 15 minute wait!
What is the problem???
-
May 2025 by Emily
This Walgreen’s pharmacy is absolutely horrible. I would give ZERO stars if possible. We have had multiple negative experiences, however this is the cherry on top.
We called and spoke to the pharmacist and verified that the prescription would be ready within a hour. Once we arrived, we were informed that they did not have enough of the medication to fill the full prescription and could only fill the partial amount. We were then told that they had not started on the medication and would need to wait another 5-10 minutes. It appears that basic calculations are not their strong suit. Staff is clearly incompetent.
Very unprofessional and poorly managed.
-
May 2025 by Karen
ABSOLUTELY WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY LIFE!! I WOULD GIVE ZERO STARS IF THERE WAS AN OPTION.WALGREENS GET IT TOGETHER YOU REALLY NEED TO GET BETTER MANAGEMENT THAT ACTUALLY CARES ABOUT THE CUSTOMER. I HAVE BEEB A REGULAR CUSTOMER FOR YEARS AND I WONT BE RETURNING DUE TO HOW RUDELY I WAS TREATED. ITS SAD THAT NOTHING WILL BE DONE ABOUT THIS BUT IF ABYONE DOES CARE I JUST LEFT AT 11:00 SO FEEL FREE TO LOOK AT THE CAMERAS AND ACTUALLY DO YOUR JOBS FOR ONCE!
-
April 2025 by Toodie Vu
My kids favorite place to buy candy !!!
-
March 2025 by Justin Tinker
This Walgreens pharmacy is by far the most incompetent and poorly managed in the Nashville-Metro area. From not checking quantities and medication against the prescription to not filling prescriptions after numerous phone calls and app requests, the pharmacy associate stated they should have but didn’t.
The constant issues with this pharmacy are concerning and disappointing as they have continued to get worse and worse over the years. No one is perfect, and perfection is not expected, but bare attention and customer service are.
-
February 2025 by Duane Ryan
Conveniently located with easy in and out access. Well stocked shelves at competitive prices.
-
July 2024 by James Watts
This pharmacy is unfriendly and incompetent. I've been trying for a year to initiate their program called Save a Trip, that allows one to pick up all the monthly medications at one time. They failed to do this. Lately they've been getting my prescriptions wrong or not filled at all. And the pharmacy manager is very abrasive and rude. Her name is Jessica. I pointed out that I'm missing my blood pressure medication. Instead of checking their records first to verify that I did not receive that medication, she accused of trying get it for free like I'm a common thief. What a piece a work she is.
I now go to CVS in Brentwood where they are friendly, kind and professional. Just the opposite of Walgreens. Walgreens scores high on the suck-o-meter.
-
July 2024 by Bruce A
Wow is this place the worst pharmacy I have ever dealt with!!! Recently, my son had to get two new prescriptions filled where they filled 1 and couldn’t figure out why the 2nd one wasn’t covered by insurance after 40 minutes of waiting they made my son purchase both items or wait until the next day, so he/I paid for them. Turns out the 2nd prescription was in the wrong form and needed to be a tablet not liquid. Caremark shared that with the pharmacy in writing and didn’t attempt to contact the physician nor inform my son. Cost me an unnecessary $60 extra due to their laziness…
-
July 2024 by J Mora
The location is so centralized and convenient. This is my usual go to location. Just very disappointing that they advertise on their store front that they’re a 24-hour location but on the door and their google business profile say that their hours are 7A-11P. There was something that a family member needed late in the night but only to see that they were closed. Please remove the “24 Hours” on your store front since you are not that. It’s very misleading and inconvenient.
The only thing that’s keeping me from giving them a 1 star is the Pharmacy. Aside from the one time that I had a bad experience from one employee who had a bad attitude and yelled at me at the drive thru, the rest of the staff every time I came in were knowledgeable, pleasant and had great customer service.
-
April 2024 by B W
This is by far the most useless pharmacy in the area. The people who work here are incompetent beyond what could be believed. Go to Kroger or better Publix across the street.
-
April 2024 by Sol Rochs
The attention of the workers is very bad. and they put an offer ticket and when we were going to pay it came out at the regular price, and the manager never does anything to help the customer, she never helps the customers.
-
April 2024 by Leslie Armstrong
Sad. This place was my go to for late night shopping sprees. But allegedly, they handed out flyers and had signage that they weren’t going to be open 24 hours anymore. Long gone are the days for any late night trips.
-
April 2024 by Lee
When a store says they’re going to close at 10 o’clock can you come out at 15 minutes till 10 expecting them to be open and they’re not it is not a place you want to do business. If you were to deal with Matt inside, I did call to speak to him, and he completely dismissed me, and was very condescending to the customers. Shame on Matt
-
February 2024 by Ella Martell
Started using these guys because they used to be helpful and kind. Lately it’s constant mistakes, lack of compassion, long wait times and a lack of consideration. Not sure if management or staff changed, but my recent experiences have been painfully arduous and rude. It shouldn’t take this much work to get the same prescription each month.This place shouldn’t be allowed to operate the way they are when they have a responsibility to people that are relying on them for their health. They are a mess, and the staff are just rude, communication is horrible and the mistakes are continually a problem.
-
February 2024 by redas zakas
than ks for good service
