Walgreens Pharmacy on Lebanon Road in Donelson is highly praised for its exceptional customer service and dedicated staff. Many customers appreciate how the pharmacists and employees go above and beyond to assist with various needs, including navigating insurance issues. The pharmacist, Dewana, is frequently mentioned for her outstanding support and kindness, making customers feel like family. Most reviews highlight the friendly and helpful nature of the staff, ensuring that questions are answered and medications are managed effectively. While occasional long lines and stock issues can occur, the pharmacy's overall service quality and commitment to customer care make it a preferred choice for many. With a history of positive experiences over several years, Walgreens Pharmacy is recognized as a reliable option for fulfilling prescription needs.
Wow....my Dad was a pharmacist....I know he wouldn't believe how everyone in the pharmacy goes above and beyond with their customer service here...if I could rate you a 10, I would!!!!
December 2024
I have used this pharmacy for many years. I have always been happy with the way that take care of me, but the last couple of weeks, I have had to ask for extra help navigating some insurance hangups. Pharmacist DaWana went way above and beyond what one would expect from the pharmacist. I would recommend anyone to use this... read full comment
December 2023
Never have to wait too long in person or on the phone, friendly staff. No complaints
