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September 2023 by Stephanie W.
Lousy service. Inept employees. Called 3 times for my prescription to be delivered because they were out of stock. Still couldn't get their shit together, so tonight I won't sleep.. they don't care. Act put out to have to serve you.
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July 2023 by Vanessa C.
This pharmacy is always closed. The hours never match the website. The pharmacist is never on duty. I've worked in the Walgreens pharmacy and I've never seen a pharmacy closed so many times! Would not recommend, send your RX some where else to have a piece of mind you can actually pick them up.
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April 2022 by Vince Chaires
great service and friendly faces ?
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March 2022 by Keith Epperson
It might be one of the worst pharmacies I've ever dealt with. Half the time, they forget to order medicine, and it'll be many days I'll have to go without, or they will partially fill a prescription causing additional visits to pick up. The hours are a joke and not clearly defined; who knows when they will be at lunch and closed. It's an absolutely terrible and frustrating experience dealing with this incompetent pharmacy.
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February 2022 by Jimbo renee
Worst Pharmacy ever. There are automated service is useless. employees are most incompetent. If you try to call them the automated service will hang up on you can never talk to an employee.
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December 2021 by Abigail F.
Positive: I'm grateful for the covid services they provide. I got my booster here, and now I've had covid rapid testing done. I'm grateful for that. But the pharmacy staff, as another reviewer mentioned, were extremely inattentive. While I waited for my test, I could hear one of the women loudly chatting with a coworker about some sort of crime? It sounded like it was a murder of a pregnant woman. Not fun background noise for me, a pregnant woman. When I was there for my booster, the same young woman was quite off putting and seemed like she'd rather be doing anything other than helping me.
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December 2021 by Abby C.
I have to give a 100% applause to the tall young pharmacist there. I don't know his name, but he has been there on the weekends when I had to go to this pharmacy. He is very professional, patient, polite and knowledgeable. However, I could not say the same about my interactions with the other pharmacy staff at this Madison location. Most of the pharmacy technicians are rude, disrespectful, condescending and incompetent. They talk over you, and don't even listen to your questions. Several times I was given wrong information because the tech didn't event take the time to listen to my question. They have poor customer service skills, and act as if they hate their jobs. I have seen this with other customers as well. I go to another Walgreens location now. I don't feel I need to put up with the disrespect.
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April 2019 by Gail Watts
they are great with helping you with your meds& understanding them and you can call and they will tell you the prices of each scrip.and you can get the one you need.but not all at the same time... once... there super sweet. I n Hendersonville, but all of them are good
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August 2017 by Sarah W.
Randomly chose this walgreens to transfer scripts after moving here from out of state. The process was seamless and the woman who helped in the pharmacy was friendly. She seemed happy to help as opposed to seeming discouraged to have to perform the extra step. No problems there. The bathrooms here have to be unlocked by an employee. The person I asked on the floor seemed perturbed, but did tell me to have a nice day. Checking out up front was extremely pleasant, a friendly interaction. When I came back to pick up later, the person at the drive thru wasn't as extremely friendly, but also wasn't rude in any way. Maybe was gearing up for the upcoming evening rush, not sure. Either way, no problems there. Overall, good experience. I'm hoping it will continue to be this way.