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November 2023 by Anne Marie M
This is a great store to order online from. Their merchandise quality is A+. The orders arrive quickly and their customer service is excellent.
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September 2023 by Arnisha Caery
Volunteer Traditions is THE BEST store to order from. I bought a work anniversary gift and we needed to send it back in exchange for another one, and the entire return process was so smooth.Their customer service was amazing as they went above and beyond for me and I that meant so much to me.Our company (and myself) will definitely be shopping with them again!You all are AMAZING!!!
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September 2023 by Bradley Walters
Super cool spot. Unique selection of Vol apparel and the staff is great.Plus I saw Astro Dobbs there so 12/10.
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August 2023 by BRAD CARVER
I have purchased a lot of items from Volunteer Traditions. The gear is great, the service is even better! I recently inquired (after hours) about some outerwear items and promptly received a call from the owner - that's service! If you're looking for great Vols or TN gear, this is the place to go!
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July 2023 by Tab Haynes
Placed an online order and the shipping turnaround time was AWESOME!! Realized I ordered wrong size, and they promptly sent shipping label for return. The process was so easy and as soon as they received return, they shipped back out the size I needed!! Great customer service!! Oh and the merchandise was top notch! Thank you!!
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January 2023 by Jay Armstrong
Top tier customer service and products. I have purchased several shirts and will continue too. Perfect sizes and fit. 10/10.
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November 2022 by Keith
Went into the store and they couldn’t have been nicer. Bought a hat and toboggan which are great. Love their styling.
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August 2021 by Austin Harris
I would like to start out by saying I have been a loyal customer of this company for many years. After today I can no longer say this! I reached out regarding the price increase that happened to be on tax free weekend… I felt like this was odd timing for the price increase and I wanted to make them aware of how this looks. I then received a call from the “Owner” Mason . This call went south fast. He started out by letting me know why the price was increased. Which was fine until he decided to talk down to me and yell. During this time he told me that if I don’t like the way he does business then good riddance that my business wasn’t need. This rant went on for sometime until he began to scream into the phone using awful language. I hope he gets a complaint department because he should not be handling it himself! This seems to be an issue with Mason as I have seen a couple of poor replies from him on other reviews.
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March 2021 by Taylor Kinnaird
Quality of the clothes are always awesome and last for a long time. Best place to buy for any UT and Tristar apparel. I received my online order today and they even threw in some extra stuff with a note, appreciate it Mason! Their team cares and you don’t see stuff like that nowadays. VT will always keep my business!
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May 2020 by Tori Hulan
My favorite place to get Tennessee gear. The staff is always friendly and available to help. Incredibly professional as well. Nothing but positive things to say about Volunteer Traditions and staff. Go Vols!
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October 2019 by Laurie Kissell
Vol Trad is our go to for all things TN! We love the quality of the products, customer service, and their attention to detail. Love your company Mason!
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September 2019 by Kayli Hall
Best place for the coolest state pride and UT gear! My whole family has been buying from Vol Traditions for years. From stickers to hats to mystery packs, everyone always gets something from VT for Christmas every year. I stopped by the store a few weeks ago (first time) and the customer service was great! We usually buy from Alumni Hall if in person, but now we’re definitely making the trip to visit the VT store. Keep it up guys and Go Vols!
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September 2019 by Brennan Whipple
Not been to the physical location yet since I’m located in Florida. But this is the place to get the best Vols and Tennessee gear out there. I love shopping their online store and can’t wait to finally make it to the physical location my next stop in Nashville!
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September 2019 by Caleb Jenkins
Mason and the team take great pride in the State of Tennessee and making great products for their customers to rep the State we all love. Highly recommend stopping in and seeing them!
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September 2019 by daniel mckay
The staff couldn’t be any more accommodating or helpful. Never a bad experience.
