-
March 2024 by Darrin Brown
SCAM PRICING. STAY AWAY. DONT WAIST YOUR TIME. IT DOESN'T COST $139 TO CHANGE OIL AND FILTER FOR 4 CYLINDER CAR. I JUST DRIVE OFF AND WENT TO MIDAS AND SAVED 50 BUCKS.ALSO NON ENGLISH SPEAKING BOY WOULDN'T HONOR WEBSITE COUPON. BAD BUSINESS...
-
March 2024 by devin pena
Would like to give more stars but they didn't put my air filter back in the right direction or lock it in place.
-
March 2024 by Phil Gentry
Thank you guys for the great service see you in 3000 miles
-
March 2024 by Christina Hammonds
Great and awesome service from these guys. Please take their recommendations because it will only help!! Thanks Brooklyn ?
-
February 2024 by Teresa Watkins
I felt like I was just being rushed and I was the only one there. I ask for a receipt and they told me that they had emailed it to me and I got home checked it but no receipt. I called customer service and after being on hold for 15 minutes found out that they had a 25 dollar coupon I had a 10 coupon why didn't the young man tell me about the 25 coupon. It seems like to me your service agents need to be knowledgeable. Don't rush your customers.
-
February 2024 by Michael Curran
It's the only place that I go. The staff there is friendly and knowledgeable. No pressure! Always willing to help.
-
December 2023 by Jennifer Reyes
Shoutout to Farram, Jacob and Brooklyn! Had a 10/10 experience definetly coming back in March.
-
December 2023 by Eric F
Never greeted. People waiting less than I have go before. They block the lane to bypass in case you want to leave. I used to work at Valvoline, I understand how things should work. Poorly managed location.
-
November 2023 by Taylor Turtle
This location is the best. Keith and Tee were so kind and helpful, they were very informative and provided remarkable service!!
-
October 2023 by Victoria F
This used to be my favorite Valvoline :( This week I went just for an oil change and the guy at the computer clearly did not want to be there. He basically ignored me the entire time, didn’t run through anything that was due with my car, and barely acknowledged me when I asked if they could put air in ONE of my tires, even though they all probably needed it. He took my payment and never came back, so when the tech told me everything was done and I could leave, I had to ask if he would put air in. I never got an updated mileage sticker or anything.
-
October 2023 by Ken Humphries
I came in last week with a leaky oil pan. I had purchased a replacement drain plug and ask them to do an oil change and install the new drain plug. The mechanics did a horrible job, rounding out the hex key way of the new drain pan and failing to properly install the shroud on the bottom of the vehicle. I posted a complaint which they denied and did not take responsibility for the poor work that was done. For a oil change that cost $151 and for work to be done this shoddy and unprofessionally, Valvoline should consider closing this location. I did the repair last night in approximately 40 minutes without incident. So I know that with a little care the job could have been done correctly had the workers been properly trained and supervised
-
October 2023 by Pouyan Kalantari
Fast but one time I called and they said they have oil filter for my car, but when I went there, they hadn't.
-
October 2023 by Darshell Dobbins
Awesome Experience! Thank you Isaiah for helping with the oil change and making sure everything looked good. Major Thanks to Garfield for solving our problem with our break light. It was a tough task but we're super thankful that it was fixed! Until next time.
-
October 2023 by Anonymous
If I could give 0 stars I totally would. I took my car for oil change in Friday. The mechanic added oil, but I never saw them wipe and redip the stick. My car shows 15% oil life remaining. Now l will have to take my for oil change again after I had spent 105usd for this shady oil change. My usual place is Firestone and they don't charge this much for oil change. See my black self back at your store, NEVER!!!!!
-
August 2023 by Lee H.
Supposed to open at 7:30AM on Saturdays. Got here at 7:11 to allow engine to cool a bit. No one showed until 8:05. Trying to get a radiator flush. It's 8:23AM and not a damn thing has been done to my vehicle other than them opening the hood. The 3 employees here keep pushing off the job on each other. Ridiculous. Complete 180 from the last time I had service done here. Won't be back.
