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March 2024 by DOROTHY Dickens
FRIENDLY COURTEOUS AND HELPFUL
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March 2024 by Robert Taylor
I was in line for over an hour and when they got to my car they didn't check my lights or air in my tires.
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March 2024 by Kristen Teffeteller
Went to two different locations in Madison; really long line at the first one, so I went to Myatt Drive. One car in line in front of me, one in each of the 3 bays, and 2 cars in each of the other two lanes. No one came out at the Myatt Drive location to find out what we needed or give an estimate of wait time....other than the Sherrif's SUV behind me, that came in 20 minutes after I arrived. No one else was approached. We're all just hanging out wondering how long it will take before we can get our services. I understand wait times happen but tell people an estimate of what they are. I ended up leaving and not getting my oil change, and considering going to a different company in the future at this point.
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March 2024 by william spratt
Service is ok just take to long to get you in and out.
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March 2024 by Jessica DesPrez
They were super nice here, it did take 2hrs from time of pulling up, to time of leaving. Once I was in the bay it was super quick, maybe 20min. I'll be coming here for all of my oil changes.
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March 2024 by kaykay mac
I got my oil changed you the other day and it was right before closing and the boys were in so much of a hurry to get out of there that they rushed through my oil changed so much so that I was sure that something might have been missed and they didn't even ask if I wanted my oil me to reset or if I had any coupons or if I had any questions or need anything they were in such a hurry that when they told me I could go the only lead me out of the bay halfway before they walked away and I ended up rubbing my tire on the way out making a huge squeaky and of course not a single person acted like they hurt what came over to ask you if everything is okay
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March 2024 by Kaytlin Mcelhiney
Too Many very young boys at once .. not tryna be mean or discriminate or anything but when it comes to my cars maintenance I prefer someone with some years of experience under their belt to be the one doing the work or at least over seeing the process! Also they were very rushed because it was very close to closing & they had quite a few cars before & after me which could be a good thing but in this instance it wasnt.... I felt like they flew through the process so quickly that mistakes & things being overlooked were extremely likely,like them not asking if I needed my oil change light reset or if I had any coupons or if I needed any fluid top ups ,or air filter check or if I had questions or any requests!! They were more worried about getting me in & out of there so they could hurry & close the store for the day then they were anything to do with me including my satisfaction!! I also wasn't directed out of the bay all the way & ended up rubbing one of my back tires on the under rails as I pulled out & still not a s8ngle one of the 7 people there helped me or made sure myself or my vehicle 2ere ok! Instead every single one of them pretend to not see-hear- or notice what happened regardless of the loud squeaky noise that it made!!
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March 2024 by Arthur Foster
Yesterday I came in this location to get an oil change. It was 4 cars in front of me. Two cars directly in front of me. In the lane I was in. If took 2 hours before I received my oil change and exit. I was a little frustrated but wasn’t completely upset considering I always come to this location and they are usually good. Today I noticed my undercarriage cover was hanging. So I returned to this location and again 4 cars are ahead of me. And yet again they are short staffed. They said that they would fix my issue but however I’m not a priority. So they have me waiting 45 or more minutes again to fix an issue due to their negligence. I’m very disappointed in the matter of handling this situation.
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March 2024 by Patrisha Webb
It's definitely my favorite location. Always kind, helpful, quick, laid back, and knowledgeable. There is a closer location to me, but I don't mind going a little farther out for this crew in particular.I've been there several times, and it's always a good experience. They communicate with me very well, and I always feel expertly taken care of!
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March 2024 by BMH Transportation
Valvoline Myatt Dr in Nashville is the best
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February 2024 by Theresa Gregory
So clean love it here the owner is so sweet the washers r great
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February 2024 by lynn johnson
Great experience great service
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February 2024 by Candice Dillard
I had a great experience @ valvoline on myatt Dr. Tamarus was so kind and he didn’t leave anything out. I recommend and will continue doing business here and so will my family members ☺️
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January 2024 by Kendale Lark Burch
Fast service.
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December 2023 by Elizabeth Shafer
Amazing service! My husband and I were in and out! They were super friendly and accommodating! If you need your oil changed quickly and with great customer service this is the place to go!
