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March 2024 by David Sharp
This group of gentlemen were raised right! I came in for an oil change and was waiting in line. Another car came in and cut in line. The attendant very presently asked the women that cut in line to change places with my car. WOW. How great are these guys. Eddie is a true gentleman. And of course the oil change was super. Hats off to Eddie, Branden, and Tommy. Thank you
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March 2024 by Nathan
professional oil change-- Did a great job and responded to my every question and need.The last few times I've been there they're extremely understaffed. No fault to the amazing folks working there.What ownership/management needs to do is figure out a way to hire more folks (read: pay) to work.
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March 2024 by Alehandro Ramos
Excellent service
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March 2024 by Henry Johnson
They were very nice people but ended up having to go to 3 different Valvolines to get an oil change tires rotated and then air in the tires after the rotation. I shouldn't have had to do that. Just a few minutes after pulling out of the parking lot the low tire pressure warning light came on. My wife called back to speak to the manager whoever it was she talked to was less than cordial. I'm just going to chalk it up to a not so good experience.
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March 2024 by John Kennedy
Good people ?, good service ? easy to use ?
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March 2024 by chad cooper
Great service great people
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January 2024 by Jason Page
Just took my car here this past Saturday and can honestly say it was the best and most professional oil change experience I’ve ever had. The crew was quick and very professional, and made sure that I was comfortable with everything that was performed before I left. Great job to the team and I will be back!
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November 2023 by Willis Benjamin Sergent
Awesome management and solid employees. Professional and friendly. Been going to this spot for 7 years. Living in Hendersonville now, still make the trip here to get my oil change and anything else they can do. Thanks guys!
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October 2023 by Brittany Dugan
Always double-check under the hood before leaving or once you're home. Had to return to this location a few days after an oil change to make the tech properly close my engine air filter box - it was left unlatched & they did refill the power steering fluid container that was left open as well! Simple mistakes & simple fixes!
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October 2023 by Evan Espey
It has been a long time since I came to Valvoline, and now I remember why. All I needed was air. None of the employees were directing incoming cars as to which bay would be available next. No one was checking with incoming cars to see what they needed. The reason I was going just for is because I am in a wheelchair and needed assistance.They only have three people working. Being efficient with the staff you have, and provide good customer service.
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September 2023 by Jackie Kadillak
The boys never upsell me and they always take there time to do things right and show me the oil level and cabin filters and explain everything.
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August 2023 by Rusty Baltz
They are very thorough. Take the time to explain everything in detail. Great job!
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August 2023 by Rory Sellgren
Took a lot longer than 15 minutes (nearly 40 on a Sunday). Very little communication between the techs and myself about what took so long for an oil change. Wouldn't recommend if you're in a hurry.
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June 2023 by Benjamin Hamric
Took forever for some reason which you know whatever things happen. Finally got my turn. Ask the man repeatedly to make sure to check my tires please I think they may be low. After they said I'm good to go I asked 'Did you check the tires?' CSR guy asks the dude doing the work if he checked the tires (he didn't) and the guy says literally nothing. CSR guy says 'I'm not sure he's ignoring me. If they aren't right just come back'.No thanks my friend, don't think I'm ever coming back.Got home put the gauge on and all tires including the spare were low.
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June 2023 by Leslie Ford
I always come to this location for my oil changes, with both my cars. Today I went in for an in between service to check all my fluid levels before my vacation.Guys were courteous and we're done quickly. Thank you.
