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April 2024 by Willie Bruster
They charge $100 for $20 job ripping off the people
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March 2024 by marcus johnson
As I pull up to the establishment to get my vehicle oil change there are 3 cars in line, also there is a 4th car sitting 75/80ft from the line so proceed to pull forward to get in line. The manager Wayne comes out and makes me move my vehicle so that the guy sitting off to the side could get in front of me. There was nobody in the parking lot directing flow I pulled up the same as I do any other day and was refused service. From this day I will not be using this store the manger attitude was rude and disrespectful and I wouldn’t recommend anyone going here if the line is based off of who the manager prefer to service first. Very unprofessional.
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March 2024 by Zues G
Hello, Sunday Jan 28th 2024 my brother took my car to this Valvoline on Gallatin pike and they forgot to put back on the engine top that day they called ahead couple hours later to tell us and didn’t thing much of it, today my car made a jerking motion when put in drive I ran a Engine oil check and it was empty, took it to get an oil change with 2000 miles before supposed next oil change by the way, it turns out the oil filter wasn’t tightened and oil was leaking out causing the car to jerk from there being no oil.I understand mistakes are made but for me to pay for a service that was faulty from day one makes me a bit mad that my car now may have a bigger problem because of something that was cause by a simple visit to get my oil changed
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March 2024 by Robert Hardy
This ain’t for the people working but they need to hire more people. Wait times today 3/10/24 I’m told by the guy walking out here will be 3 or more hours.
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March 2024 by Diona Malone
This is the slowest place I ever been . I been here for over 3 hours waiting just for a dam oil change this location definitely gets a bad review from me slow service I didn’t even get the oil change I sat from 1:30 - 4 clock I wouldn’t recommend
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March 2024 by Aleshia McDonald
Super slow
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March 2024 by Laura Mays
The guys did a great job working on my car! They even came out to check on my car when I thought it was having issues! Super sweet and helpful dudes! 10/10 recommend.
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March 2024 by Daniel Raike
Nothing says instant oil change like sitting in line for an hour and a half.
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February 2024 by Charlie Jones
They laid my new wiper. on my car and didn't put it on the wiper and I lost it.
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December 2023 by Onterio Campbell
Called before to check and see if they could service me they said they could then i get there wait 45 mins for them to tell me they don’t have the transmission fluid i called to see if they had. Then they didn’t care just was like try again next week maybe
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October 2023 by Andrea Payne
Valvoline in Madison, TN is great!They changed my oil. Each step was checked and called out loud. They did an 18 point check of systems. It was a team effort where they worked together fast to get the tasks done. The teams were in a helpful, pleasant mood on a wet stormy day.
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October 2023 by Vicki Farris
All the guys were really nice. And they'll tell you that they're going to give you a discount, hinting at a tip. I didn't get his discount, nor did he get a tip. I had a $25.00 off coupon
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October 2023 by Louis Brown
These people was supposed to fix a oil leak and my truck is still leaking oil. They supposed to fix the oil leak and oil pan. Now there's a leak in the hose that they supposedly didn't see and telling me what hose I need..300$ we out of and still missing work because they didn't do a good job.. I'm so pissed right now...
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October 2023 by Nicholas Della Morte Milewski
The guys at this location absolutely crush their jobs. 7 minutes in and out. Give Lavonte a raise or promotion or something
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October 2023 by Douglas Bizzaro
The staff was very friendly and the service was fantastic. I will be coming back to get my oil changed from now on.
