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March 2024 by A1 PIMPIN 24/7
Great service,besides all the NASCAR CHATTER,,
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March 2024 by A
My wife went to Nashville over the summer last year and stopped into this location to have them check h under the vehicle. They did not secure the skid plate fully and it came off and dragged on the highway. She went back to that service center and they had to remove the skid plate because it was now damaged. Since then we have tried to resolve the claim for a new one and after 4.5 months we still don’t have a resolution. This is unacceptable to go this long without a resolution to the problem.
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March 2024 by David Bell
Got a tire rotation here. They stripped a wheel stud on TWO different wheelsHaven’t even checked the other twoBeen going to this location for many years. Not anymore.They also don’t update the wait time on the app. So it says 0-10 minute wait and it could have a line to the street and take hours.UpdateThey do not care about their customers and have no loyalty. Been messaging support about this for almost a month and can’t get any response
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March 2024 by Kade
The staff was friendly, however , my oil is a 1/2 quart low because it’s spilled all over my engine and turbo pipe. My truck only has 12k miles on it so obviously its upsetting when you see oil pooled all over the engine bay.
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March 2024 by Carly Mackler
I’ve had a great experience here in the past but today I tried to come in at 8:16- they open at 8 and no one was there. After sitting there a few minutes someone came out and asked if I’d come back at 9. I wish they’d adjust their hours or something so I stop driving out here for no reason. I tried coming here a few weeks ago and they also couldn’t open due to the AT&T outage (?).
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March 2024 by Nick Theodore
Great experience. Quick and honest. They take Groupon for 25% off
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March 2024 by Candace Wolfslayer
One of the few places where you still get great customer service!
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March 2024 by Jesse Sanchez
Antonio and Jimmie took very good care of me and my car, I hope they never leave valvoline !!!..the valvoline company should leave them at that work place off Nolensville rd !!!
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February 2024 by gabriel saravia
I really appreciate the honesty from Alton. The worker here was very honest, polite and very professional. I would recommend him on working on your vehicle.
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February 2024 by Dimitrios Angelis
Great place for an oil change where they didn’t try to “upsell” things you don’t need.
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February 2024 by Raul Rostro
Brake the top to change the oil
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February 2024 by David Perez
Excellent service, thanks so much!
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January 2024 by Jesus Is King
Both of those bald goofs don’t know what they’re doing.
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December 2023 by Leah Creathorn
I got there around 5:30PM and was greeted by one of the mechanics. He was very kind and informative. I had a bit of a wait time due to an issue with another care in front of me. Because I had to wait, Ben gave me a discount! He was very kind and great to chat with. Once I got in the bay it was very fast and good service! Thank you, Ben for your amazing customer service! You made then end of a long day very bright.
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December 2023 by Noah Raper
Arrived at 920, three cars in front of me, I’ve been sitting here for 1.5 hours and still have two cars ahead of me. It appears they do all kinds of service so the car in front of you make take well over an hour. It shouldn’t take 2.5 hours in waiting to get your oil changed. Maybe having an oil change only lane would help keep one lane moving regularly.The service was great and as always the staff was great. I just didn’t anticipate it taking so long this morning.
