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September 2025 by Hadassah Frase
Qualifications for working at the post office in Metro Nashville seem to be mumbling, dislike of customers, and inability to make eye contact. Glad I don't have to come here often.
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August 2025 by Kristin Rudnicki
Not sure why this post office keeps its lobby open after hours if the priority mail supplies are left behind their locked door. I needed to ship an item through USPS priority using the self-service kiosk but didn’t have a way to package the item properly… Completely useless.
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June 2025 by Marisa Bates
I’ve went into this location three times, and the staff is so unfriendly and mean!
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March 2025 by Josh Greenwald
Uninformed, unfriendly, and unhelpful. A letter sent Certified Mail was lost that originated from this branch, and per USPS' support I was told to return to the branch to receive a refund. I was very rudely informed that Certified does not get refunded (it does; you use PS Form 3353) and that it's not their problem.
EDIT: in addition to the issue above, I have now consistently had issues with packages not being scanned when I drop them off here, resulting in no tracking visibility for most of my package's transit. For anyone reading this review that has a prepaid USPS label, skip this branch and drop it off at your local UPS Store instead. They always scan your package when the postal service collects which seems to lead to more consistent scanning throughout the delivery.
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March 2025 by Jeb Kessler
Maybe i dont know how mail a package, but i was told they cant print labels for sender and or recipient. That i need write addresses on package. Maybe this is because i pre packaged the item? And they didnt like that... Idk. But i reckon i need more intel on how to send a package. At any other post office, i pay for services, and they affix labels. Makes sense why USPS is in shambles.
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February 2025 by stacey selga
I went in this morning 2/11 to drop off a package but to also get help on my missing package that was declared to be delivered. I got help right away on the issue and they gave me a solution if it didn’t show. They called the driver to correct the issue. And luckily, it showed up later today! Staff is super attentive and nice.
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January 2025 by Mr. Sir
Bellevue branch far superior to Brentwood location.
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August 2024 by Constance Harp
Supervisor is extremely unprofessional and rude, no one ever answers the phone, and they have lost multiple of our packages.
When I went to pick up a package for my husband the supervisor didn't believe that we were married even after asking to see a picture of his ID that he sent and kept saying, "that guy's number or that guy's address." I offered to show him my ID as well but he continued to talk to me like I was trying to steal someone's mail.
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July 2024 by Alyssa Ingham
I’ve received mixed prices every time I come here. The workers seem unhappy and offer little to no help with basic shipping needs.
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December 2023 by EVA
I have used this PO for almost 13 years and never once have I been treated rudely here. Yes, it is frequently very busy and backed out the door, but I have learned the least busy times to go. Every single employee I have ever interacted with has been very professional.
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September 2023 by Sav Hgy
I have a lost package. I reached out to this post office multiple times and let them know. I get daily emails from USPS showing any and all mail that is on the way. The day they “claim” this package was delivered, the email shows no mail with my name even on it. When I brought this to their attention, the very unhelpful and insufferable staff member told me I could “fill out a claim on the website”. And that’s all he could help me with. When I went to do just that, the website said my claim couldn’t be processed. The employee kept assuring me it was delivered. And when I asked him how he could possibly know that for sure, he said “well we can’t know 100%”This is the result of one of their employees not doing their job and loosing my package. the staff I talked to was in full on denial. This location is unhelpful, dishonest, and lazy.
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September 2023 by Bobby Hail
Always messing up my packages and orders this is the 2nd time! i have not received my order or my package
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September 2023 by Binu Kumar
Very bad customer service not helping for ebay returns
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September 2023 by Laura Klause
Lol I wondered how a post office could have low stars. Now I get it. Zero customer service.
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August 2023 by Alexis Plevin
Absolutely the worst post office I’ve ever dealt with.Not only does everyone look like they hate their job, Paul, specifically, was rude and not helpful. I would avoid coming to this location if you can help it.
