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July 2024 by Jennifer Dunn
Our mortgage experience with Charles and his team was seamless. Communication was timely and they made the entire process easy for us, the title company, and all parties involved. We would definitely use them again not to mention, encourage our friends and family to do the same.
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July 2024 by Kevan Dunn
Charles and his team were a dream to partner with through this entire process! Well communicated and through made this a great experience and I’d recommend him to my friends and family!
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March 2024 by charlotte goodwin
The loan officers on the USA Mortgage Nashville Branch has many years of experience and knowledge in the lending business. That knowledge will help every customer get to the closing table. Guaranteed!!!
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March 2023 by Derek Jackson
Charles with USA Mortgage is absolutely the best to work with. He is very knowledgeable, understanding and has an amazing team around him. Keep up the great work and things you do for your clients. Thanks for all of your help!
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March 2023 by Brandy Shirley
Mark and his team were great. They were very responsive and my loan closed on time with no issues.
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March 2023 by Lawrence Smolen
Chuck and his team were fantastic. They communicated frequently during the application process to ensure everything was complete and correct. Consequently, the closing went smoothly without any surprises. I highly recommend USA Mortgage-Volunteer Mortgage Group for your needs.
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March 2023 by Billy Swoner
Charles is great to work with. He always offers my clients tons of options and makes sure they understand them all and helps guide them to the best option. Local and super hands-on as well.
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March 2023 by Kelley Lively
Lauree Leyland was so wonderful, never giving up no matter how much red tape we faced trying to purchase my grandparents' home, which means so much to me. Lauree and her assistant Annie English stayed in touch giving us constant updates even on the weekend. It took some time due to having a second structure on the property, but I was never told "sorry we just can't help!". It was always "we will figure this out, don't worry!" We finally closed a week ago and I'm so grateful!
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March 2023 by Justin Smith
I’ve worked with Charles and the USA Mortgage team on multiple occasions, including a recent home purchase. They are always professional, kind, and helpful. It’s a pleasure working with them and they will always get my business. I highly recommend!
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March 2022 by Jason Griffin
Great professional care throughout the entire process. The speed of which it took to close our refinance was amazingly quick. Our experience also felt very secure with how information was exchanged electronically.
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March 2022 by Kay Bee
Excellent service, very attentive and informative. No sugar coating, but always pleasant. Walked me through a difficult cash out refinance. Very patient.
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March 2022 by Ashley Bubenik
Donnie was extremely helpful and explained everything in detail. I will not use anyone else for my next mortgage.
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March 2022 by Clifton Stanfill
Donnie Smith is great to work with
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March 2022 by Chris Raines
I worked with Donnie Smith for our refinance loan and it was a fantastic experience. Donnie takes the time to educate you and answer any questions you have. He's very responsive and is interested in making the process as smooth as possible. We hit every deadline and got exactly what we wanted with our new loan. Would recommend Donnie to anyone for a refinance or a new home loan.
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March 2022 by Tyler Cuffman
Amazing knowledge and insight from Charles and his team. Extremely helpful throughout the entire process. We look forward to working with them again in the future!
