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November 2023 by william whittaker
The drive-thru ATM was inoperable so I had to go to the walk up
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September 2023 by Matteyah Cold
I will never bank here
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July 2023 by Ayman Abdulshaheed
I started to come here since I open a account I know my review won’t matter because I am new the lady who handle me today was awful and bad customer service I really wish they would step up and do better I wish the big boss see what going on there got to be something done the rudeness got to stop this not good at all I am going to my money else where and the manger I think the African and Dina they are the best but the other lady the one who handle the drive thur she need to go somewhere else she is the rudest person I will make sure I will file a complaint to head cooperation this have to stop and the wait is really long we talking about 1 hour
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May 2023 by Muzi Bihogo
Verrryyy short staffed and unprofessional. I waited in life for a long time 2 days in a row because they only had one teller and an MLO. Both the teller and MLO had customers who seemed to be doing very simple transactions but after their transaction they just hung around just chatting in a different language, laughing as i waited in line with another customer. I wouldn’t recommend this location, save yourself some time and go somewhere else.
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March 2023 by Carolyn Roberts
Worst bank branch experience I’ve ever had. Long wait times just to do simple transactions because there’s only 1 teller. There were 3 other people in their offices doing nothing. When I finally was at the front of the line, they didn’t even tell me to come up to the window because they were too busy talking personal business with another employee that strolled by. I have been so dissatisfied with this branch that I took out an enormous amount of money to deposit at another bank and they said nothing to me. They didn’t ask why I was doing it because they could care less that I was taking my business somewhere else. There is nothing but homeless and sketchy people around the building and the security guard is just standing around but I guess that’s understandable considering he’s too old to do anything else. I never feel safe at this branch. Take your business elsewhere.
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March 2023 by Cameron Newton
They don’t have enough people working in the building. I waited 40 minutes (3rd in line) to deposit a check. So d****
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February 2023 by Vic Vinsant
I can still talk to a teller face to face don't have to wait know more than 20 min to get waited on they answer all my questions two ATMs I can charge my phone if need be love this place close to all store storage units food dollar tree laundry mat I love this airrow
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September 2022 by Cetswayo 615
Never worked for me so I went some where else??♂️??♂️??♂️
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January 2022 by Melissa Chont
Waiting 30+ minutes just to close my account - no customer service to speak of. I haven’t even been greeted yet and have seen 6 employees working who have all repeatedly ignored me. Closing my checking account because funds deposited and accepted via mobile app were withdrawn from my account from the bank 2+ weeks later after I destroyed the original because the picture taken and accepted by the banks mobile app was too fuzzy. No notice at all from the bank before “adjusting my account” by taking the check sum back a week before Christmas. Untrustworthy business practices and non existent customer service via phone, in person at this branch, or via the social media reps that respond to these reviews. TAKE YOUR MONEY ELSEWHERE FOR SAFEKEEPING!!!
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October 2021 by A H
Extremely nice drive through representative thanks ?
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June 2021 by Jessie Martinez
I think I did a mistake,I just open an account here and Everytime I need to speak to someone you have to wait long hrs
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May 2021 by Curve the Band (Tina Perry)
Horrible customer service.
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December 2020 by منوعات منوعات
Today I try make appointment and she said hold one second and I still waiting over 15 minutes
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October 2020 by mahyar abbasi
Very slow staff, you have to explain something 3 times for them understand and they over complicate their rules. Take your money and put it in a local bank or a credit union. These people are monsters. I’d give them NO STARs.
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September 2020 by Adel satti
Very slow service, expect longer time for your visit
