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December 2023 by Morgan Wright
I had a great experience at the Green Hills Ulta tonight! Ali went out of her way, including staying a few minutes after her shift ended, to recommend products, listen to my concerns and help me find what I needed. Employees like her make businesses stronger and make customers like me come back every time!
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December 2023 by Mark Money
Plenty of choices to pick from. When checking out, the checkout queue was one line and moved fast with multiple registers. The prices were less than the other similar stores.
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November 2023 by Emmy Burton
I had a horrible experience at this ulta today, I asked a sales associate for a recommendation of moisturizer and hyaluronic acid. She then proceeded to ask me who told me that I needed that and then told me her only recommendation to me, was to drink some water. Very rude and frankly embarrassing that I was simply asking for her recommendations and she wouldn’t give them to me and just told me to drink some water. I then left the store without purchasing any of the things I had already picked up to purchase. I also called the store and asked to speak to a manager, all the manager said to me was “well sorry.” Really truly disgusted by my entire experience. Go to Sephora, they are so much nicer.
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October 2023 by Unknown Silence
My girlfriend loves Ulta and always finds products she wants there. If they don't have it in store normally you can order it for free shipping while you're there!
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August 2023 by Leah Hon
Love Ulta! Beautiful store with wonderful selection! Love love love this store.
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July 2023 by Thrive Girl
I really enjoy my visits to this Ulta location. The staff is usually respectful, helpful, knowledgeable, courteous and friendly.
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June 2023 by Zoey F.
awful, just awful. i was going into ulta while shopping at green hills, i was just going to look at the drunk elephant products when this worker walked up to me. i have no problem with good customer service but this particular worker was eyeing me as if i had no idea what i was looking at. she came up to me a total of 4 times asking if i needed any help. i replied with "no thank you i am just looking." every time. she acted as if i had no idea what store i was even in.
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June 2023 by Amanda Fisher
Store was nice, staff was Friendly. They were out of birthday gifts again. Sucks to be a member and not be able to take advantage of the perks.
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April 2023 by Kelsey J.
I never post reviews but my experience today was awful. I went in to do an even exchange of some perfume I bought online and the staff member didn't even look up at me, she just said "phone number" which I gave her and she scanned the return then scanned my new purchase and told me it would be $9 to which I questioned because it was the same product just a difference scent. I very nicely said it should be an even exchange to which she rudely replied...it's saying $9 so either pay it or move on. I said "not to be that person but can you get your manager" and she called her manager over and goes "you can tell him why you called him over" so I did and he happily fixed the price and she rolled her eyes and said are you happy now?? I said yes and thanked her while she sat and picked at her nails not ever looking up at me. My receipt said her name is alleyah. I hope she was having a bad day because it was very embarrassing in front of other customers!!
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April 2023 by Jose A Alvarado
I hate and love to come here with my wifeHappy for my wife but hurts the wallet.. ?
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April 2023 by Michael McCleod
Had exactly the product I wanted. Shopping in store is a pleasure compared to on- line shopping. Sales person was very helpful. I had been wanting Billie Eilish perfume and it was in stock. I will definitely shop there again.
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March 2023 by Alicia Haines
Not going to go to that Ulta Beauty anymore!
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March 2023 by Hannah Banana
I like their wide variety of items but not the staff. The Sephora a few stores down has nicer products tho. I've had four workers come up to me in the span of 5-10 minutes and ask me if I needed help finding anything? :) I am trying to swatch eyeshadows and sniff shampoos because I am quite picky and having employees walk through the aisle I'm in every 30 seconds and stare at me like they think I'm going to break the product or steal it or contaminate it somehow by looking at it. As someone who likes to wander I feel like I'm being profiled every time I step inside the store, and im literally white! Guess my brown hair and brown eyes are just too much color for this Ulta
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January 2023 by Kimberly Will
Great selection and friendly service!
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January 2023 by Angel Sabchareun
I walked in and went to the Drunk Elephant section. I planned on getting retinol and my friend went to look at another aisle adjacent from me. I picked up the box and went to her. As I went to my friend to show her, a worker who was on the other side decided to full on peak at us from the end of the aisle. Not even peak but full on stare and even before as I was walking to my friend she was already staring at me. I understand it is your job to make sure no one is stealing but maybe don’t make it seem like I am when all I did was simply pick up one thing. I will attribute this to the fact I was dressed in sweats and a beat up pair of vans. I felt judged and like I was being stereotyped as I am a POC. This simple action made me put it back and peace because I no longer wanted to purchase it.
