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November 2023 by Winter Fry
Erica at the store was so helpful. I went it looking for the new wifi box and within minutes she had it ready and helped me out tremendously. Amazing emoloyee!
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November 2023 by Vivian Villa
I came to this place at 7:25 pm to buy a cell phone, and the employee told me that he couldn't sell it to me because the internet turned off at 7:30 pm, there is supposed to be customer service until 8 pm, It was also very rude, he didn't want to teach me anything.
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July 2023 by JK Hunter
Stopped by to pick up the free pride cup that was being given away for T-Mobile Tuesday!
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June 2023 by chris taylor
Some of your employees are not trained very well.
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June 2023 by Jeffrey Hudson
Cindy waited on me. She was very welcoming and personable. Her knowledge and abilities and personality are those I wish everyone in customer service had.
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April 2023 by Jessica Keil
I have tried to come here three times today, all during their regular business hours. At noon, 2 hrs after opening, an employee was outside and locked out and told me she couldn’t open the store bc she was locked out. 30 mins later she was sitting in her car with the store doors still locked. At 6pm, 2 hours prior to closing, the door is locked and an employee has closed all the shades and is sweeping the floors. I have a router to return which must be returned by this date and this is unacceptable. Also, no one answered the phones when we tried to get in touch before driving to the store. Will never come back.
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March 2023 by Brian Kirk
The Sales associate was very helpful,took care of my needs all the way .Thanks Jacinda Hall for all you help in the store today
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December 2022 by joanne harris
There was no Google voice activation when I navigated, so the worker helped me.??
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July 2022 by Jacquelyn Utley
If I could give T MOBILE 0 STARS... I would!!! My Spouse & I done had a TERRIBLE EXPERIENCE!!! Ms. Paris is the agent name that informed my spouse and I the $146.23 did not POST and informed my Spouse to go get cash from the ATM. My Spouse didn't do what she said instead he came to me. I called T- Mobile spoke with Paris she said the money didn't post. I quickly said to Paris Mario will show you his online banking and it shows where the money was taken out Paris said it doesnt show on her end and our money wouldnt hard copy. We look at our onlinebanking today July 4th, 2022 and the money has HARD COPY! WE WOULD LIKE OUR MONEY BACK $146.23!!!! My Spouse has Metro Pcs NOW!!! AND IT WAS INEXPENSIVE!!! 0 stars!!!!
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June 2022 by Kisha Wallace
wasn’t helpful at all.
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March 2022 by Keenan Jeffers sr.
Great service took good care of us even few minutes before they close
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March 2022 by Gregory Hall
T Mobile staff was respectful and professional.
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February 2022 by Lindsey Hendricks
Jesus and the other nice employee helped me fix my problem in just a few minutes! Great service.
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September 2021 by Aamirah Anthony
This store is a wonderful T-Mobile store. All of my concerns were answered, and the customer service was superb. I felt welcomed and at ease with my time being the store. Gerry was amazing and super friendly, he was able to resolve my phone’s issue in a fast timely manner. I recommend this T-Mobile to anyone in the area.
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February 2021 by DeAndre Anthony
This store is a wonderful T-Mobile store. All of my concerns were answered, and the customer service was superb. I felt welcomed and at ease with my time being the store. Gerry was amazing and super friendly, he was able to resolve my phone’s issue in a fast timely manner. I recommend this T-Mobile to anyone in the area.
