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September 2024 by Jeffrey Falvo
Excellent service and coverage.
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August 2024 by Patrick Williams
Gloria Smith was very helpful, kind, polite, and patient with me. She knows her jobs. Lol
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August 2024 by Nancy Whitworth
They have gone above and beyond to give us good policies & the best discounts. Don’t know if this is correct spelling but Jorell has been very helpful & patient with us-a pleasure to work with.
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August 2024 by Jakeah Tenay
Gloria was SOOOO kind and patient with me on the phone! I called to get renters insurance and ended up switching my auto insurance over as well. She made sure that I had everything that I needed and I can’t thank her enough. I’m extremely satisfied with the service and guidance I received.
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August 2024 by Camryn Fletcher
Steve Treece was very helpful and kind to me today. I am a first time home owner, trying get my insurance straightened out and he eased my stress.
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August 2024 by Charles Buck Buchanan
Stephon Fleming and staff has been taking care of me and my family Insurance needs for over Ten (10) years.Great customer service.?
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August 2024 by Suraj Dalwadi
Easy to call and communicate. Stephon is highly experienced and dependable, he will ensure your answers get questions and problems are resolved!
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August 2024 by Sean Micho
Steve Treece was extremely helpful and knowledgeable!
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August 2024 by Steven Houser
Stephon Fleming made my process easy and smooth
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August 2024 by Lydia Taylor
I would be happy to share my disappointment with All State Insurance company! First of all, most calls to the local office goes to a voice mail then to a computer. The computer will never allow me to speak to a live human! If you do not select one of suggested prompts, you are disconnected!
Secondly, my monthly rate increased to $500 a month, for me and my 19 year old daughter. I filed a claimed because a huge tire debris from a truck was in my lane on the interstate. My 3 options were to hit the car in the other lane (only 2 lanes on the interstate), hit the concrete median or run over the tire debris. Well, I ran over the tire, which caused damage to the front grill of my car. I filed a claim and All State said it was my fault and listed this incident as a collision. Paying $500 a month was a struggle in today’s economy, which caused a few late payment (at least twice). All State cancelled my policy and the agent didn’t have the decency or even a concern to call me to let me know I was in danger of being cancelled. Upon my call to my agent, I was informed All State would not reinstate me because I have not been with All State for 10 years!
Well, Progressive was generous enough to write a policy for me and my daughter and I am paying way less than All State and with the same coverage (minus a rent a car) AND the major plus is they have 24 hour customer support with a LIVE human. So, thank you All State for doing me a favor! If I could give zero stars to All State Insurance Company, I would. I never take the time to write a review but I wanted to share my disappointment on a larger platform. If I was a social media user, I would most definitely post my experience with this company ?? Thumbs Down, for sure!
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August 2024 by Marteenp Johnson
Stephen did a good job taking care of my auto & homeowners insurance. Thanks again ?
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August 2024 by Maria Maring
Stephon and his team are very kind and helpful! I definitely feel like they have my best interests in mind.
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August 2024 by Diamond Adams
I contacted Stephen Treece and Stephon Fleming yesterday morning to inquire about a new insurance policy for my home and auto. They were very prompt with sending me a quote back the same day. We decided to move forward with the policies and that was because of the transparency they displayed during the process. Being someone who is foreign to insurance language, they went over everything line by line in full detail. I want to tnak Allstate again and would highly recommend working with these gentlemen for any insurance needs!
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August 2024 by Jamil H
Spoke with Jarral Y. on saving money for my car and house insurance. Jarral was very professional and to the point, he saved me a few hundred dollars between both cars and my house. I would gladly recommend anyone to receive his services!
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July 2024 by Phyllis Fite
The service that I have received from this office has always been great. They had great customer service.
