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March 2024 by Rod Houison
Obviously harassed woman serving. Unhelpful, surly and one word replies. Obviously hates her job.
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March 2024 by Jannine Ashby
From takinh my order rudely to acting like the whip on my mocha was coming off their paycheck. Start to finish terrible experience.
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March 2024 by Nathan Fair
Terrible service, half the time you’re not able to order at the register. I had a worker put a sign up in my face, said we aren’t taking orders after waiting for them to finish taking an order from the guests in front of me. Get your Starbucks at another location avoid this one at all costs.
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March 2024 by Karon M
Coffee is consistently delicious no matter which store is visited.
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March 2024 by Kayla Wright
They were rude …. And it said mobile only and when you get up to read the sign they say see the sign …. Will not be giving my business to them again ..
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February 2024 by ברק שושן
Probably the worst Starbucks in the US .Just drink your coffee somewhere else .Staff is
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February 2024 by Sunny Kang
When I'm in the mood for coffee, here is my go to
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February 2024 by RousFitness
This coffee is like macdonals
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January 2024 by Tiffany Turner
Closed early
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January 2024 by Jamie Jennison
Very slow paced Starbucks. With three people in front of us we waited about 35mins for two hot drinks and one cold drink.
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January 2024 by Maria del Carmen Fuentes
I shop Starbucks close to daily, at lease 4 times a week for sure. I always go to the ones in Hendersonville or Rivergate areas, or wherever I find one when traveling. Never have I experienced anything below 5star service. Recently, I have visited the Opry Mills location and both times has recieved poor service. Not only were the put of stock in several items, but the service was out of stock completely. I truly understand the out of stock since the holiday rush just happened.. however, I do not understand the out of stock great service. Starbucks is not "gas station coffee price " so I expect way better service then the average gas station. Both visits were different staff members, while I understand they maybe tired, as part of every job, you must give it your best until that clock out happens.. I will continue to be a Starbucks fan for ever, but I will not go back to the Opry Mills location. Which stinks as it is close to my job, and it a quick trip. Bottom line is, please be pleasant and respectful to each and every customer, after all, once we get our drink(s) we are out of your way.
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January 2024 by Carlos C.
Store hours are untill 8PM, and they closed at 725PM. According to the female employee, they had already turned off their machines and registers. All I wanted to buy was a mug. Please update your hours of operation!!!
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January 2024 by grace walker
Super rude employees that were lazy, took FOREVER for them to make our drinks I had to ask them to and then they finally started doing stuff rather than standing around, and the drink wasn’t what she asked
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January 2024 by Rodney Mackander
Hands down the slowest starbucks on the planet.2 people taking orders, 1 person making orders..35 minutes to get a coffee...Lift your game gu6s,,not good enough and you have the hide to ask for a tip..
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December 2023 by Lee Howard
Waited over an hr for 2 large coffees only to get 4 small that were