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November 2023 by Abigail Hustad
This is my go-to Starbucks - I usually don't even place my order until I'm walking up the stairs because they're so quick. The staff and (owner/manager?) are super sweet. As the 'Pick Up' in the name indicates, you do have to place a mobile order vs counter service.
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November 2023 by Jonathan Grinsell
Very frustrating to decide to order based on the proposed "ready" time, only to wait beyond that time and have to leave a drink you paid for. The ready times are not accurate when it is busy and there is no way to verify how busy it actually is if you aren't physically there.
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August 2023 by bethany r.
They literally will not take an in store order. You literally have to place it on the app. Apparently it's too much for them to type it in? What if you only have the card and not the app? Kinda ridiculous.
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June 2023 by Julie M
Really nice staff!
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May 2023 by Denise S.
I went to this Starbucks only to be told that o could not order coffee unless I have the app. I don't have the app and don't want the app. No one else was there and I felt I was treated very rude. I don't understand why I have to order through the app. I do not link any cards to apps.
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May 2023 by Adam Schneider
It’s “order online and pickup only”, which I don’t love but fine. I gave it a try, and was told my order would be ready by a certain time. Cool feature on the app! The problem is that I got there three minutes before it was scheduled and my coffee was ready. It’s not that it’s a problem to be early, but what I found was that my Americano was lukewarm - like drinking old bath water, or as if someone squeezed the mop they use on the floors into a green and white cup. Just disgusting. I figured getting there early would avoid that problem but nope. Doubt I’ll go back.
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May 2023 by MOC Nashville
Nice people who work in this satellite location.
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April 2023 by Ally Kauzlarich
Best Pick Up store in Nashville. It’s great to come in and be able to pick up my order and go. Staff are very friendly. If you’re ever in a rush, need a quick pick me up, and want some smiling faces go to the Amazon Starbucks Pick Up!
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January 2023 by Kimberly M.
If you want a great coffee, Starbucks is your place. My daughter & I was in line & got to the window to be told the person in front of us had bought our coffees for us!! Now idk about you but in todays times that's so VERY THOUGHTFUL & I so appreciated that that I repaid it forward (or backward since I bought the persons behind us or ppl & I hope they kept the chain rolling. So whomever you were in London Ky I thank you for buying my Starbucks one day. It was SO VERY KIND of YOU!!
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December 2022 by Do right
Unprofessional staff 2nd time I’m here to order and I’m been told unless I have an online pick up can’t be helped
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July 2022 by Amanda Messer
Fast and good!
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June 2022 by Roderick Gathings
Beth, Cat, Mary, Marisol are so awesome and amazing all at the same time EXCELLENT SERVICE!!!!!!!!
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February 2022 by Jose Ole
Great food and drinks little pricey but worth it.
