“Came in after hours as directed by the office, Carol could have easily said sorry sir, I can’t help you. She did not, and made sure for me to get the same care and treatment as everyone else, no matter the time. She went above and beyond and I’m thankful for employees like this that can out their self in our shoes. Love.”
“Seamlessly done ✔️.
I am very impressed with the facility. Clean. Organized. Very friendly experience w/checking in and acquiring my passcode,
I’d highly recommend leaving and storing your valuables.
Hard to find inner city and reliable.
Barby”
“Barb was absolutely fantastic. Went through everything very precise and is very knowledgeable. Highly recommended! The unit is very clean and spacious and I’m totally happy about the whole experience!”
“The staff at the desk are very friendly and helpful. I talked with Matthew this morning about our move out date and he couldn’t have been kinder. The facility is very clean and in and out was very convenient.”
8:30AM - 5:30PM
7141 Charlotte Pike, Nashville“Have yet to use the unit yet but the entire setup process and being walked through everything has been great. Best deal in the local area with tremendous service from Jason and Matt. Highly recommend.”
“The property manager, Carrie was sure to help me and let me in to get all of my stuff out the uhaul in time for me to get it back.
Thank you Carrie for everything!!!”
“**Update**
The Manager of the property; Ms. D, is very, very helpful, understanding, and patient with the tenants, as I'm currently am, and I'm very thankful for her Customer Service Satisfaction, and I give her a 10 !!!. Thank you so very much, Ms. D, for your help, you assisted me a lot
☺️☺️☺️!!!.
Pam really helped me today!... She was very helpful and patient with me!. Thank you so much, Pam and keep doing ultimate job, that you do!, God bless you all !!! ?☺️.”
“As a tenant for many years, I highly recommend Extra Space Storage for any of your off-site storage needs!
Carol and her staff have always taken care of our every need in a prompt and professional manner. Always there to provide help while keeping everything clean, safe and secure!!”
“Clean, accessible, and very friendly self storage space in Greater Nashville.
Geoff and his team are wonderful and very helpful. Great space for all your storage needs!”
“I love the customer service at this location. I have a storage at another store but I pay here.Linda is always so friendly.I've been using public storage for years. The staff is great!”
“I want everyone to know if you need a storage please call Ms.Pam she went over and beyond to help my Niece she is the sweetest person. Will help you anyway possible she will give you what she can out of her own pocket please y'all call ask for Ms.Pam she's the best great job thank you for everything”
“I’ve been a customer for almost two years & love it here. Tiffany is such amazing staff member! She is so hands on and great at communicating! Totally sweetheart! If i ever need storage needs I’ll definitely be back.”
“Nilo and Steven were top notch with getting me taken care of. Very helpful, very attentive and just warm. I appreciate you guys and your help. Extra space, you did well with these two.”
9AM - 5:30PM
600 Old Hickory Blvd #100a, Nashville“We rented from StorPlace of Bellevue for 7 years. We were always treated with respect and Amy is lovely to work with. Highly recommend! So nice and helpful! Great experience!”
“The facility was clean and kept very nicely. The manager and her crew were always very attentive and kept all rules and regulations up to date. Very good location and easy to work with. Thank you for the service provided.”
“This was a extremely helpful and great service. Fallon wasted no time helping me with my storage unit. Thank you Fallon and Angela for being so kind. We need more people like you in the world!”
“This was my first experience with a storage facility. They were friendly; they gave me a unit, which was close to the entrance & exit. They also gave me a discount deal for the first 3 months. Mice got in within the first few months and left a mess behind. To the best of my knowledge, when I brought the mice to the facility's attention, they did address it.
Over the 29 months I had the unit, the price rose an astonishing 35%. When clearing it out, they had me return for a final visit to sweep out the floor. If I didn't, they were going to charge me an outrageous $50 cleaning fee for 10 minutes of work. In my opinion, after I gave them over $2k in rent, they should've done the cleaning for free.”
“My experience at Cube smart has been generally great, especially now that the negativity is no longer there! The manager Susan, is a very nice and helpful lady who goes above and beyond, to give the best customer service that she possibly can. I've also had great customer service with a few other employees as well. The storage units are well kept, and I feel comfortable with storing my belongings there safely!”
“I’ve had nothing but wonderful experiences at this location. It’s clean, safe, and the team on site has been exceptionally helpful every time I have called or stopped in for assistance. Ebony and Claudette have been great helping me with my account and rekeying my lock. I’m so glad I chose this location to store my things!”
“Customer service , accessibility, safety , storage.
All of the above are reasons to use this storage facility .
I used to live up the street and put my entire apartment in storage in 2020. What was meant to be a couple of months turned into 4 years . I moved up north and then down south . I never had the chance to go collect my stuff and wasn’t sure what to do with it .
I finally went back to collect everything this past week and it was exactly as I had left it. (See my photo) . You never know what can happen , so I wasn’t sure what to expect when i opened the door .
This facility was very accommodating while i stored and collected my things I really have nothing but good things to say. I mean i was paying for the storage , but no one ever HAS to be nice. Thanks for everything .”
“I had a great experience at Public Storage. I came here to look for boxes for moving, and was helped by Donnell and Caitlyn who were respectful and helpful. Definitely recommend to anyone looking for moving supplies!”
“Brandy was a pleasure to work with. The office looked amazing with the new remodel. She was updating me on the property remodel as well. Brandy has always been a pleasure talking with about account info and she has the best personality and she is so friendly. I love working with her.”
“Having downsized from a large house to a small townhouse, I ended up with as much stuff left over as I moved in! I looked online for climate controlled storage in the neighborhood and found Extra Space Storage.
I popped in unannounced and met Phil Riegel, who is an absolute gem! He was very thorough in explaining the policies and procedures, including access to my unit and the rental fee structure.
Phil gave me a tour of the facility and displayed he has a great sense of both professionalism and humor!
Moving my items in was a breeze with easy access to the building and an ample supply of dollies, allowing me to make a minimal number of trips between my truck and unit.
If you are looking for climate controlled storage and outstanding customer service, look no further than Extra Space Storage!”
“Judith is one of the best property managers I have ever met. Cube Smart is super lucky to have her. I park my mobile billboard assets at their secure and clean property. Couldn't be happier.”
“Sherrka is the most respectful woman that I have met today she has helped me out and has done more than beyond her demands of being a awesome worker and she has helped me through a rough time I'm calling her my angel”
“Promise was amazing. He was efficient, timely and a very good problem solver. He was also respectful and understanding. His cheerful personality made my experience a breeze and I am really grateful for his service.”
“Thank you Amanda for helping me in getting a transfer to a bigger unit for the same price as I'm paying now...we are very happy for the bigger unit...and for the pro-rated amount...the unit was very clean as well...Thank you!?”
“Was just driving down the street looking for convenient storage unit and came upon this site. Once inside I was greeted with the most pleasantly welcome from the young lady and upon my surprise I was having a bad day and this young lady was the sweetest and before I knew it was in a good mood. Got everything I need it and the it wasn’t as stressful as my day was going. I would like to Thank that young lady so much because she made my day”
“Ms.kathleen was an amazing delight to be with showed me my unit make sure that I was able to get the right size U-Haul so I was able to make it to the back of the storage complex due to the fact that my storage unit was all the way in the back in a corner, she gave Me to get back there with no issue the gate worked fine. I had no issues with getting in with the code. It was a delight to work with, and I’m glad that I chose the location. Definitely recommend”
“LAURIE JUST LEFT ME SPEECHLESS. SHE WENT ABOVE AND BEYOND AND EVEN DID THE IMPOSSIBLE TO MAKE IT HAPPEN. SHE’S THE DEFINITION OF CUSTOMER SERVICE!
THANK YOU AGAIN, AGAIN AND AGAIN?”